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Program Coordinator

2 months ago

Bragg Creek, Canada Bragg Creek Community Association Full time
Job Title: Program Coordinator

Join the Bragg Creek Community Association team as a Program Coordinator, a vital role that encompasses both program development and administrative support. This full-time position is essential in ensuring the efficient operation and vibrant programming of the Centre.

Key Responsibilities:
  • Administrative Support & Community and Patron Engagement:
    • Build and maintain positive relationships with community members and Centre patrons, addressing their needs and promoting the Centre's programs.
    • Process all invoices and payments as required.
    • Process membership payments and assist in sending membership renewal notices.
    • Assist in Centre Inventory on an annual basis and maintain program assets condition.
    • Answer phone and email requests for information.
  • Program Development and Management:
    • Take lead in designing, implementing, and evaluating programs that meet community needs and enhance the Centre's offerings.
    • Facilitate Current BCCA Programs: Rumble & Roar, and Pickleball, ensuring that programs are scheduled, advertised, and attendance is recorded for statistical purposes and payment.
    • Provide program statistics on attendance and revenue on a monthly basis.
  • Operational Efficiency:
    • Support daily operations of the Centre, coordinating with team members to ensure seamless program delivery and administrative processes.
  • Support for Volunteer-Led Community Events:
    • Collaborate with community volunteers to plan, organize, and execute volunteer-led events at the facility.
    • Provide logistical support and guidance to volunteers, including event setup, coordination, and breakdown.
  • Financial Management:
    • Grow program revenues.
    • Work closely with the ED and other staff to develop and manage the program budgets, including setting pricing strategies and tracking revenue.
    • Process program payments, deposits, and refunds, ensuring accuracy and timeliness.
    • Prepare financial reports related to program activities and provide insights to the Executive Director.
  • Community Engagement:
    • Foster a positive relationship with the community and actively seek feedback to improve services and address any concerns.
    • Collaborate with community leaders and organizations to identify and leverage new program opportunities.
Qualifications:
  • Minimum High School Diploma.
  • Preferable degree in recreation, physical education, or equivalent.
  • Experience with not-for-profit organizations would be an asset.
  • Exceptional interpersonal skills, communication skills, and organizational skills.
  • Computer proficiency with administrative and office experience.
  • Able to work both independently and in a team, environment exhibiting a high level of initiative.
  • Office Administration, Communications, or Recreation Operations Certification would be an asset.
  • Excellent organizational and multitasking abilities with attention to detail.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse groups.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with marketing software and tools.
  • Flexibility to work evenings and weekends as needed for programs and community events.
  • Criminal Record Check with Vulnerable Sector Check.
  • Valid Class 5 Driver's License & reliable vehicle.
  • First Aid and CPR Level C Certification.
Competencies:
  • Work requires moderate physical exertion and activities. Must be able to lift, bend, stretch, or reach.
  • Able to work independently and in a team environment with minimal supervision.
  • Exceptional interpersonal and communication skills.
  • Takes direction willingly, and performs tasks according to priorities.
  • Consistently demonstrates integrity and ethical behavior.
  • Shows initiative and is willing to take on new challenges.