Technical Support Specialist

2 months ago

Ottawa, Ontario, Canada NCR Corporation Full time

About NCR Corporation

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments.

Today, NCR Corporation transforms the stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. We leverage our expertise, R&D capabilities, and unique platform to help navigate, simplify, and run our customers' technology systems.

Our Mission

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants, and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Job Summary

We are seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like self-checkout systems within an assigned territory, perform maintenance, repair, PM work, and system overhauls.

Key Responsibilities

  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.

Requirements

  • Local candidate to specific geographic area.
  • Authorized to travel to the US.
  • At least 18 years of age.
  • Have a valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.

Preferred Qualifications

  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.

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