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Admissions and Registrar Support Specialist
3 months ago
Northern College of Applied Arts and Technology is on the lookout for an Admissions and Registrar Support Specialist to join our esteemed Registrar and Institutional Research department. The ideal candidate will demonstrate professionalism, possess exceptional communication abilities (both written and verbal), and exhibit outstanding time management skills with a keen eye for detail. Familiarity with Management Information Systems (MIS) will be regarded as a valuable asset.
At Northern College, we are dedicated to fostering the continuous success and growth of all individuals who engage with our educational environment, including students, staff, and community members. We prioritize investing in those who invest in us, striving to cultivate a collaborative and welcoming workplace while providing top-tier benefits and generous pension plans for our eligible full-time employees. Our commitment extends to offering meaningful work, supportive leadership, and vibrant, engaged teams.
Key Responsibilities:
- Assist in the evaluation of applications and respond to inquiries from prospective students.
- Input relevant program admission data and generate correspondence through the MIS system.
- Make necessary updates to critical external-facing documents utilized by applicants and the public.
- Support the Student Records team in fulfilling requests for transcripts, credentials, and other essential documents.
- Track all stages of transcript and credential creation to report on service quality.
- Coordinate the ordering and assembly of print and electronic acceptance packages, which serve as vital marketing and recruitment tools.
- Act as the primary contact for clients regarding the MyCreds online credential wallet, addressing troubleshooting and access issues.
- Oversee the production of graduation documents, letters, transcripts, and diplomas, ensuring timely delivery in collaboration with various college departments and partner institutions.
Qualifications:
- A two-year diploma in Office Administration, Business, or a related field.
- A minimum of two years of recent office experience in a computerized setting that demands high-level language skills to clearly articulate policies and procedures to both internal and external clients.
- Comprehensive knowledge and experience in a multi-departmental organization requiring interdepartmental collaboration and management of multiple concurrent processes.
What We Offer:
- A defined benefit pension plan.
- Opportunities for professional development.
- Wellness programs to support employee health.
- An Employee Assistance Program.
- Tuition assistance for further education.
- Generous vacation and holiday closure policies.
- Comprehensive group insurance benefits (medical, dental, life insurance, LTD, etc.).
- Reimbursement for relocation expenses.
The successful candidate may be required to undergo a criminal reference check.
As part of our commitment to reconciliation, Northern College acknowledges its responsibility to enhance the representation of Indigenous employees within the academic field. We encourage Indigenous applicants to submit their applications.
Northern College is dedicated to an inclusive and barrier-free selection process. To request reasonable accommodations during the selection process, please reach out to our Human Resource Services department. All information regarding accommodation needs will be treated confidentially.
Northern College values diversity and is an equal opportunity employer.
