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Project Coordinator

2 months ago

Vancouver, British Columbia, Canada Jetson Home Inc. Full time

About Jetson Home Inc.
Jetson Home Inc. is dedicated to accelerating the transition to sustainable energy use in North America. Our mission is to make it simple, transparent, and affordable for homeowners to adopt heat pumps, reducing carbon emissions and creating a better future.

Job Overview:

We are seeking a highly motivated and passionate project coordinator to join our team. As a project coordinator, you will be responsible for coordinating the end-to-end process of heat pump installations, from estimate to post-installation customer follow-up.

Key Responsibilities:

  • Develop and execute a process for tracking installations, including prospect tracking, customer inquiries, quote questions, and scheduling walk-throughs, installs, and inspections
  • Develop and manage the permitting process for each project
  • Maintain and report on scheduled installs, coordinating with install teams, permits, and inspections
  • Coordinate with the warehouse and installation teams to ensure the right equipment, materials, and team members are allocated to projects
  • Create process documentation and training materials for new team members
  • Participate in business system selection and configuration to enable customer-friendly flows and efficient processes
  • Receive feedback and monitor the quality of services provided

Requirements:

  • PMP or related training preferred
  • Proven ability to implement process improvement initiatives
  • Strong knowledge of developing project plans that support construction or related tasks
  • Strong decision-making and problem-solving skills
  • Excellent communication skills and customer service acumen

What We Offer:

  • Competitive salary: $75,000-$90,000 annual
  • Full-time schedule: Monday to Friday
  • Benefits package including dental care, extended health care, and vision care
  • Work location: Vancouver