IT Field Service Technician
3 weeks ago
We are seeking a highly skilled IT Field Service Technician to join our team at MBI I.T. Services. As a key member of our technical staff, you will be responsible for maintaining, troubleshooting, and repairing computer systems, hardware, and peripherals.
Job Responsibilities:- Maintain and repair computer systems, hardware, and peripherals.
- Document and maintain hardware and software systems.
- Support user account information, including rights, security, and systems groups.
- Train employees and identify product failures.
- Determine and recommend products or services that best fit customers' needs.
- Available to work extended hours, including weekends and evenings.
- Strong written and verbal communication skills.
- High school diploma and college or university enrollment/degree.
- 2+ years of experience as a break/fix Field IT technician or lead break/fix Field IT technician.
- Excellent technical knowledge of hardware and Windows 7 and Windows 10 operating systems.
- Working knowledge of current protocols, operating systems, and standards.
- Able to read and understand technical manuals and procedural documentation.
- Able to develop and interpret technical documentation.
- Familiar with personal computers, printers, and wireless connectivity devices.
- Possession and use of an owned car for travel between locations.
- Android 4.4+ or Apple iOS9+ or Windows Phone 8+ with a data package.
- Ability to lift a 20 lbs. box from the floor to a tabletop surface.
- College diploma or university degree in computer science and/or information technologies or 7-10 years equivalent work experience.
- CompTIA A+ certifications.
- Cisco or Microsoft certifications.
$26-28/hour
Incentives:- Mileage: Both ways at $0.38/km minus the first 20 km.
- Travel time: Last site location back to HUB.
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