Client Service Associate

4 days ago

Owen Sound, Canada VON Canada Full time
About the Role

VON Canada is seeking a skilled Client Service Associate to join our team. As a key member of our Client Service Team, you will play a vital role in ensuring the delivery of quality client care and service.

Key Responsibilities
  • Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
  • Process client referrals and updates, respond to phone inquiries from clients, doctors, service providers, and other agencies, and perform advanced scheduling and daily scheduling changes
  • Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care and service are met
  • Support clients, nurses, and home support workers to ensure delivery of quality care
  • Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
  • Ensure confidential information is properly protected and not disclosed to third parties
What We Offer
  • Competitive salaries and vacation time
  • Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
  • Defined Benefit Pension Plan with company contribution for eligible employees
  • Comprehensive orientation program
  • Opportunities for skill development, eLearning, and career advancement
  • Experience with new health care technology such as CellTrak and Procura
Requirements
  • University/College education preferred, High School Diploma required
  • Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
  • Proficiency with MS Office programs, Outlook, faxing software, and database management
  • Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
  • Experience in a health care environment is an asset
  • A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
Work Conditions and Physical Demands

This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

  • Client Service Associate

    1 week ago

    Owen Sound, Canada VON Canada Full time

    About VON CanadaVON Canada is a registered charity and not-for-profit organization that provides home and community care to over 10,000 people every day in Ontario and Nova Scotia.Job SummaryWe are seeking a detail-oriented and customer service-oriented individual to join our Client Service Team as a Client Service Associate. In this role, you will be...

  • Client Service Associate

    1 week ago

    Owen Sound, Canada VON Canada Full time

    About VON CanadaVON Canada is a registered charity and not-for-profit organization that provides home and community care to over 10,000 people every day in Ontario and Nova Scotia.Job SummaryWe are seeking a detail-oriented and customer service-oriented individual to join our Client Service Team as a Client Service Associate. In this role, you will be...

  • Client Service Associate

    1 week ago

    Owen Sound, Canada VON Canada Full time

    **Healthcare Scheduling Coordinator** A dynamic and detail-oriented individual is required to coordinate client visits and schedules for a team of nurses and home support workers in a fast-paced healthcare environment. **Job Description** Requisition Details:Employment Status: Regular, Full Time (1.0 FTE)Program Name: Visiting NursingWork Schedule: Days,...

  • Financial Services Associate

    2 days ago

    Owen Sound, Canada Meridian Full time

    Job Title: Financial Services AssociateMeridian is seeking a highly motivated and experienced Financial Services Associate to join our team. As a Financial Services Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and delivering financial solutions that meet their needs.Key...

  • Financial Services Associate

    2 days ago

    Owen Sound, Canada Meridian Full time

    Job Title: Financial Services AssociateMeridian is seeking a highly motivated and experienced Financial Services Associate to join our team. As a Financial Services Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and delivering financial solutions that meet their needs.Key...

  • Financial Services Associate

    1 week ago

    Owen Sound, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the Opportunity?The Royal Bank of Canada is seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As a key member of our team, you will be responsible for providing exceptional client service, supporting the Investment Advisor team, and contributing to the growth and success of...

  • Financial Services Associate

    1 week ago

    Owen Sound, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the Opportunity?The Royal Bank of Canada is seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As a key member of our team, you will be responsible for providing exceptional client service, supporting the Investment Advisor team, and contributing to the growth and success of...

  • Culinary Service Associate

    1 month ago

    Owen Sound, Canada JJBG Holdings Inc Full time

    Position OverviewThe role of a Culinary Service Associate involves providing excellent customer service while managing food preparation and presentation tasks in a fast-paced environment.Education RequirementsNo formal education, certificate, or diploma is required.Key ResponsibilitiesMaintain accurate records of food inventory.Prepare and package take-out...

  • Client Service Administrator

    4 months ago

    Owen Sound, Canada hearinglife_Canada Full time

    Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives - then we would love to hear from you! **How...

  • Culinary Service Associate

    1 month ago

    Owen Sound, Canada JJBG Holdings Inc Full time

    Position OverviewThe role of a Culinary Service Associate involves various responsibilities centered around food preparation and customer service. This position is essential in ensuring a smooth operation within the dining area.Educational RequirementsNo formal education credentials are required.Key ResponsibilitiesMaintain accurate records of food...

  • Client Services Representative

    4 months ago

    Owen Sound, Canada Sunset Strip Veterinary Clinic Full time

    As the **Customer Service Representative OR Medical Veterinary Receptionist** of our hospital you are the forefront of our business. As the first point of contact for our clients and employees your role is to set the tone of a welcoming environment for our patients and their owner’s. You will be the hub of our hospital, ensuring the flow of communications...

  • Client Service Technician

    3 months ago

    Owen Sound, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Client Service Technician

    4 months ago

    Owen Sound, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Client Service Technician

    4 months ago

    Owen Sound, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Client Service Representative

    2 weeks ago

    Owen Sound, Canada ProResp, Inc. Full time

    ProResp is seeking a Client Service Representative to coordinate and schedule services in the community, ensuring the success of community respiratory care. As a Client Service Representative, you will interact directly with patients, coordinate services, and perform administrative tasks such as office administration, billing, account reconciliation, and...

  • Associate - Wealth Management

    1 week ago

    OWEN SOUND, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As an Associate, you will play a key role in providing exceptional client service and supporting the Investment Advisor team in the management of client accounts.Key ResponsibilitiesSupport the Investment Advisor team in general administrative...

  • Associate - Wealth Management

    1 week ago

    OWEN SOUND, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As an Associate, you will play a key role in providing exceptional client service and supporting the Investment Advisor team in the management of client accounts.Key ResponsibilitiesSupport the Investment Advisor team in general administrative...

  • Associate - Wealth Management

    2 weeks ago

    OWEN SOUND, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As an Associate, you will play a key role in providing exceptional client service and supporting the Investment Advisor team in the management of client accounts.Key ResponsibilitiesSupport the Investment Advisor team in general administrative...

  • Associate - Wealth Management

    2 weeks ago

    OWEN SOUND, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a highly skilled and motivated Associate to join our Wealth Management team in Owen Sound. As an Associate, you will play a key role in providing exceptional client service and supporting the Investment Advisor team in the management of client accounts.Key ResponsibilitiesSupport the Investment Advisor team in general administrative...

  • Culinary Service Associate

    1 month ago

    Owen Sound, Canada JJBG Holdings Inc Full time

    Culinary Service Associate RoleEducation: No formal education requiredExperience: Training providedPrimary Duties:Maintain precise records of food inventoryPrepare take-out meal packagesMeasure and wrap food portionsCook, heat, and serve basic dishesAssist patrons at service counters or buffet areasRestock coolers and salad stationsReceive and process...