Client Service Associate
1 day ago
VON Canada is a registered charity and not-for-profit organization that provides home and community care to over 10,000 people every day in Ontario and Nova Scotia.
Job SummaryWe are seeking a detail-oriented and customer service-oriented individual to join our Client Service Team as a Client Service Associate. In this role, you will be responsible for assigning client visits to nurses and home support workers, processing client referrals and updates, and responding to phone inquiries from clients, doctors, and other agencies.
Key Responsibilities- Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
- Process client referrals and updates, and respond to phone inquiries from clients, doctors, and other agencies
- Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met
- Support clients, nurses, and home support workers to ensure delivery of quality care
- Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
- Competitive salaries and vacation time
- Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
- Defined Benefit Pension Plan with company contribution for eligible employees
- Comprehensive orientation program
- Opportunities for skill development, eLearning, and career advancement
- University/College education preferred, High School Diploma required
- Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
- Proficiency with MS Office programs, Outlook, faxing software, and database management
- Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
- Experience in a health care environment is an asset
This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
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Client Service Associate
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Financial Services Associate
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Financial Services Associate
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Culinary Service Associate
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Client Service Administrator
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Culinary Service Associate
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Client Service Technician
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Client Service Representative
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Culinary Service Associate
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Culinary Service Associate
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Owen Sound, Canada JJBG Holdings Inc Full timeCulinary Service Associate RoleEducation: No formal education requiredExperience: Training providedPrimary Duties:Maintain precise records of food inventoryPackage meals for take-outMeasure and wrap food productsPrepare, heat, and serve basic dishesAssist patrons at service counters or buffet linesRestock coolers and salad stationsReceive and process...
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Culinary Service Associate
1 month ago
Owen Sound, Canada JJBG Holdings Inc Full timeCulinary Service Associate RoleEducation: No formal education requiredExperience: Training providedPrimary Duties:Maintain precise records of food inventoryPrepare take-out meals for customersMeasure and package food itemsCook, heat, and serve basic dishesAssist patrons at service counters or buffet areasRestock coolers and salad stationsReceive and process...
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Culinary Service Associate
1 month ago
Owen Sound, Canada JJBG Holdings Inc Full timeCulinary Service Associate RoleEducation: No formal education requiredExperience: Training providedPrimary Duties:Maintain precise records of food inventoryPrepare take-out meals for customersMeasure and package food itemsCook, heat, and serve basic dishesAssist patrons at service counters or buffet areasRestock coolers and salad stationsReceive and process...
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Associate - Wealth Management
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Associate - Wealth Management
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Support Services Associate
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