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    Markham, Ontario, Canada Markham Stouffville Hospital Full time

    About the Role:Oak Valley Health is seeking a highly skilled and detail-oriented individual to fill the role of Unit Secretary. This position is a vital part of our healthcare team, responsible for providing exceptional patient care and administrative support.Key Responsibilities:Provide efficient and accurate administrative support to our clinical team,...

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  • Unit Secretary

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Unit Secretary

2 months ago


Markham, Ontario, Canada Markham Stouffville Hospital Full time
About the Role

We are seeking a highly skilled and organized Unit Secretary to join our Outpatient Mental Health team at Oak Valley Health. As a key member of our interdisciplinary team, you will provide exceptional administrative support to our physicians and staff, ensuring seamless patient care and efficient clinic operations.

Key Responsibilities
  • Provide reception duties and telephone communication to patients and families
  • Register patients and book follow-up appointments with accuracy and attention to detail
  • Manage schedules of physicians and staff, ensuring timely and effective communication
  • Process patient orders through our computer system, maintaining confidentiality and security
  • Arrange meetings and appointments, coordinating with staff and physicians as needed
  • Prepare and type patient reports and letters, maintaining high standards of quality and accuracy
  • Process patient charts and restock new charts, ensuring a well-organized and efficient filing system
  • Prepare materials for Health Records, adhering to strict confidentiality and security protocols
  • Assist with preparation and typing of patient program pamphlets and other materials
  • Order and monitor inventory of supplies, ensuring timely restocking and minimizing waste
Requirements
  • Recent experience as a Unit Secretary in a hospital outpatient clinic setting
  • Excellent public relations, interpersonal, communication, and organization skills
  • Ability to work effectively as part of a team, collaborating with clerical staff, physicians, and other healthcare professionals
  • Proficiency in Microsoft Office (Word, Excel, and Outlook) with a minimum typing speed of 45 w.p.m.
  • Experience with Meditech and Community Wide Scheduling systems
  • Knowledge of medical terminology and completion of a medical terminology course
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Previous experience in mental health services is an asset
  • Ability to maintain a high level of attendance and punctuality, adhering to hospital policies and procedures
About Oak Valley Health

Oak Valley Health is a leading community healthcare organization, serving over 468,000 patients annually across our two sites in Markham and Uxbridge. We offer a comprehensive range of diagnostic and emergency services, as well as clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. Our team of 542 physicians, 35 midwives, over 3,000 staff, and 1,000 volunteers is dedicated to delivering exceptional patient care and an extraordinary patient experience.

We are proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT) and are committed to fostering an environment of equity and inclusivity, where every person can work and receive care safely, openly, and honestly. We are honored to be recognized as one of Forbes Canada's Best Employers for Diversity 2023.