Restaurant Operations Manager

2 months ago


Niagara Falls, Ontario, Canada SCOOPS BREAKFAST AND LUNCH RESTAURANT Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at SCOOPS BREAKFAST AND LUNCH RESTAURANT. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Budgeting and Cost Control

Develop and manage budgets to determine the cost of food, ingredients, alcohol, kitchen and cleaning supplies, ensuring that we maintain a competitive edge in the market.

Operational Evaluation

Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.

Revenue Monitoring

Monitor revenues to determine labor costs and make adjustments as needed to ensure that we are operating within our budget.

Staff Management

Monitor staff performance, plan and organize daily operations, recruit staff, set staff work schedules, and train staff to ensure that they have the skills and knowledge needed to provide excellent customer service.

Service Development

Determine the type of services to be offered and implement operational procedures to ensure that our customers receive a high-quality dining experience.

Inventory Management

Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.

Health and Safety

Ensure that health and safety regulations are followed to maintain a safe and healthy work environment.

Supplier Negotiations

Negotiate arrangements with suppliers for food and other supplies to ensure that we get the best prices and quality.

Customer Relations

Negotiate with clients for catering or use of facilities to ensure that we meet their needs and build strong relationships.

Requirements
  • Education

College/CEGEP degree in a related field such as hospitality, business, or a related field.

Experience

1 year to less than 2 years of experience in a restaurant management role.

Supervision

1 to 2 people or 3-4 people, depending on the needs of the restaurant.

Work Conditions and Physical Capabilities

Fast-paced environment, work under pressure, repetitive tasks, physically demanding, combination of sitting, standing, walking, and standing for extended periods.

Personal Suitability

Accurate, client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, reliability, team player, work term: permanent, work language: English, hours: 30 hours per week.



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