Current jobs related to Administrative Coordinator, Volunteer Engagement - Edmonton, Alberta - United Way of the Alberta Capital Region
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Administrative Coordinator, Volunteer Engagement
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Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator, Volunteer Engagement to support the delivery of exceptional experiences for our volunteers. This role is responsible for providing administrative support to the Volunteer Engagement team, ensuring the smooth operation of volunteer programs and events.Key...
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Administrative Coordinator, Volunteer Engagement
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Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our Volunteer Engagement team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our volunteer programs and services.Key ResponsibilitiesProvide administrative support to the Volunteer Engagement team,...
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Administrative Coordinator, Volunteer Engagement
3 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our Volunteer Engagement team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our volunteer programs and services.Key ResponsibilitiesProvide administrative support to the Volunteer Engagement team,...
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Administrative Coordinator, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our Volunteer Engagement team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our volunteer programs and services.Key ResponsibilitiesProvide administrative support to the Volunteer Engagement team,...
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Administrative Coordinator, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to support our Volunteer Engagement team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our volunteer programs and services.Key ResponsibilitiesProvide administrative support to the Volunteer Engagement team,...
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Administrative Coordinator, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Administrative Coordinator, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Volunteer Engagement Coordinator
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Volunteer Engagement Coordinator. In this role, you will provide exceptional customer service and administrative support to our volunteers and staff.Key ResponsibilitiesManage volunteer databases and track volunteer hoursCoordinate volunteer recognition and...
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Administrative Coordinator, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Administrative Coordinator, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Administrative Coordinator, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Administrative Coordinator, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleThis permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable...
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Volunteer Engagement Coordinator
2 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the Role:This permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers.The successful candidate will be responsible for collaborating with internal staff on volunteer...
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Volunteer Engagement Coordinator
2 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the Role:This permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers.The Day to Day:Collaborates with internal staff on volunteer management administration in support...
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Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the Role:The Administrative Support Specialist, Volunteer Engagement will play a crucial role in supporting the delivery of exceptional experiences for our volunteers. This systems-driven, highly collaborative role is dedicated to ensuring an elevated volunteer experience and valuable support through the entire volunteer lifecycle.Key...
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Program Lead, Volunteer Engagement
3 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading a range of strategic volunteer engagement initiatives to elevate the volunteer experience for our current volunteers and attract new ones.Key ResponsibilitiesManage and coordinate United...
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Program Lead, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading a range of strategic volunteer engagement initiatives to elevate the volunteer experience for our current volunteers and attract new ones.Key ResponsibilitiesManage and coordinate United...
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Program Lead, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading a range of strategic volunteer engagement initiatives to elevate the volunteer experience for our current volunteers and attract new and retain new volunteers.Key ResponsibilitiesManage and...
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Program Lead, Volunteer Engagement
1 month ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading a range of strategic volunteer engagement initiatives to elevate the volunteer experience for our current volunteers and attract new and retain new volunteers.Key ResponsibilitiesManage and...
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Program Lead, Volunteer Engagement
4 weeks ago
Edmonton, Alberta, Canada United Way of the Alberta Capital Region Full timeAbout the RoleWe are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading a range of strategic volunteer engagement initiatives to elevate the volunteer experience for our current volunteers and attract new and retain new volunteers.Key ResponsibilitiesManage and...
Administrative Coordinator, Volunteer Engagement
1 month ago
This permanent, full-time position supports United Way's diverse network of volunteers through the administration of tasks and processes that provide resources, tools, and best practices to engage and utilize the skills and time of our customers. The role is focused behind the scenes to ensure an elevated volunteer experience and valuable support through the entire volunteer lifecycle as we strive to provide meaningful engagement opportunities to our customers.
Key Responsibilities- Collaborate with internal staff on volunteer management administration to support consistent and elevated customer experiences.
- Support the customer journey and volunteer engagement lifecycle for all existing and new volunteer opportunities with our time and talent volunteers.
- Work with staff in the development of new episodic and ongoing volunteer opportunities, including supporting recruitment strategies and efforts.
- Work with staff partners to review various volunteer roles annually to understand and capture the processes and practices used by a variety of teams across the organization.
- Support Affinity Groups and Volunteer Engagement (AGAVE) team with administrative requirements such as day-of event support, volunteer recruitment & processing, attendance tracking, and communications preparations.
- Coordinate and deliver elements of the volunteer recognition strategy and org-wide volunteer appreciation efforts.
- Use CRM and Volunteer Management System (VMS) in support volunteer opportunities across the organization - creating jobs, shifts, forms, and schedules for volunteers to sign up and to track volunteer engagement through volunteer hours.
- Ensure volunteers exist in the database systems, support staff in VMS use, and keep all volunteer information and opportunities up to date. Work with CRM/VMS engagement tools to track volunteer management processes and support all tasks involved in volunteer engagement lifecycle.
- Maintain volunteer administration files such as role profiles, terms of reference, policies, schedules, marketing/recruitment collateral, guides, handbooks, operations/procedures, volunteer agreement forms, tracking systems/spreadsheets, etc.
- Handle all customer communications and responses through the volunteer engagement inbox which includes inquiries from the United Way Website, responses to recruitment postings/open opportunities, administrative questions/concerns for new or prospective volunteers, scheduling prospect meetings/interviews, etc.
- Support Cabinet engagement through on-going administrative functions including managing Cabinet meeting calendars, set up and support of in-person and virtual all Cabinet meetings, maintenance and troubleshooting for Cabinet Portal (SharePoint site), writing/preparing broader Cabinet communications, coordinating and information sharing with Staff Partners, events support, and supporting Volunteer Engagement team with Cabinet plans and activities, files management, and meeting minutes.
- Support org-wide volunteer data management and collection practices by working with staff across various volunteer segments and roles to effectively collect data related to volunteers including contact information, roles/participation, volunteer hours, forms/waivers, and survey data.
- Support Affinity Groups and Volunteer Engagement (AGAVE) team with administrative requirements such as day-of event support, volunteer recruitment & processing, attendance tracking, and communications preparations for event-based activities.
You are someone who thrives in administrative and support roles and are eager to apply your exceptional customer service and administrative expertise to this role and provide opportunities that capture the hearts and minds of our volunteers. You have amazing writing and presenting skills being that communication is so important in this role. You are also experienced in administrative tasks including managing calendars and external commitments, preparing communications, managing multiple inboxes, drafting agendas and speaking notes, taking meeting minutes, etc.
You have a can-do attitude, are outcomes driven, and approach situations with empathy and collaboration. You are motivated to think creatively, stay highly organized, and build relationships. You love applying your administrative skills and knowledge to meaningful work and you thrive in a digital environment. You are a natural with technology and are proficient with MS Office (we use Office 365 – MS Teams, SharePoint), have basic CRM systems experience, and enjoy learning and using new technology.
You have a post-secondary degree or diploma in Business, Social Sciences or related field, and a minimum of two (2) to three (3) years of related experience, providing exceptional customer service and administrative support. A combination of education and experience will be considered.
A valid driver's license and vehicle are required as travel will be involved within Edmonton and surrounding area and you have flexibility to work some evenings and weekends depending on the events and meetings that are going on.
The successful candidate for this position will be someone who shares our passion for our mission of mobilizing collective action to ensure no one in our community is left behind, is a difference maker in our community, and wants to connect to a bigger purpose.
You align with and integrate our core values throughout all organizational and business practices, and you consistently act with personal, professional, and behavioural integrity.
You see yourself in our Values.
We value and operate with a commitment to:
- Creating solutions.
- Continuous learning.
- Being courageous in our work.
- Capturing our customers' hearts and minds.
- Being insights driven and utilizing real data.
- Applying a lens of equity and inclusion to all that we do.
We are people who love what we do and are passionate about our work. We offer rewarding work, a positive workplace culture, and a total rewards package. Our work environment is hybrid - with time spent both collaborating in the office as well as remotely.
United Way looks at the big picture in order to deliver a coordinated network of services and programs to address a range of needs for children and families who are struggling. By bringing together partners and strategies, we work to ensure that no one in our community is left behind.
