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Catering Team Lead

2 months ago

Toronto, Ontario, Canada Mos Mos Coffee Full time
About the Role

We are seeking a highly skilled and experienced Catering Supervisor to join our team at Mos Mos Coffee. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our coffee shop and fast food outlet.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and to a high standard.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures, as well as promoting a culture of excellence within the team.
  • Inventory Management: Estimate and manage the inventory of ingredients and supplies required for meal preparation, ensuring that we always have the necessary stock to meet customer demand.
  • Quality Control: Ensure that all food and service meet our high quality control standards, addressing any issues promptly and professionally.
  • Customer Service: Respond to customer complaints and concerns in a timely and courteous manner, providing a positive experience for all customers.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, as well as preparing and submitting reports as required.
  • Scheduling and Planning: Establish work schedules and plans to ensure that the coffee shop and fast food outlet are running efficiently and effectively.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: A minimum of 1 year to less than 2 years of experience in a similar role is preferred.
  • Work Setting: This role is based in a coffee shop and fast food outlet environment.
  • Personal Suitability: A client-focused approach, strong communication skills, and the ability to work in a fast-paced environment are essential for this role.