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Part-Time Quality Assurance Director

3 months ago

Hamilton, Ontario, Canada The Salvation Army Full time

Quality Assurance Director at The Salvation Army

Reporting directly to the Executive Director, the Quality Assurance Director is tasked with the strategic oversight of program excellence in key areas such as Program Evaluation, Compliance, Risk Management, Quality Enhancement, Staff Development, and Accreditation.

PRIMARY RESPONSIBILITIES:

  • Strategic development for quality enhancement initiatives
  • Continuous Quality Enhancement
  • Program Assessment and Reporting
  • Statistical analysis and reporting
  • Maintenance of internal and external Accreditation
  • Adherence to legislative standards
  • Recommendations for staff training
  • Risk Management strategies
  • Collaboration with academic institutions for research initiatives

Strategic Framework:

  • Long-term strategic visioning
  • Implementation of best practices
  • Organization-wide quality enhancement initiatives

Operational Duties:

  • Establishing care standards
  • Evaluating program effectiveness
  • Development of policies and procedures
  • Implementation of risk management protocols
  • Conducting compliance audits
  • Monthly statistical evaluations
  • Reporting to governmental entities
  • Documentation practices compliant with Accreditation standards

Leadership Role:

  • Collaboration with management teams
  • Liaison with Accreditation bodies
  • Subject Matter Expert for program assessments

Health and Safety Compliance:

  • Adherence to Occupational Health and Safety regulations
  • Engagement in emergency response procedures
  • Promotion of a safety-oriented culture
  • Health and Safety training sessions

Community Engagement:

  • Fostering a positive workplace environment
  • Maintaining community communication

WORKING CONDITIONS:

  • Permanent part-time role
  • Flexible scheduling options
  • Potential travel requirements

EDUCATIONAL AND QUALIFICATION REQUIREMENTS:

  • Master's Degree and relevant professional membership
  • Certifications in First Aid, CPR, and CPI/NVCI
  • Valid Driver's License

EXPERIENCE AND KNOWLEDGE:

  • Leadership experience in relevant sectors
  • Minimum of 5 years in a leadership capacity
  • Understanding of Quality Improvement and Change Management
  • Awareness of current industry trends

SKILLS AND ABILITIES:

  • Strong leadership capabilities
  • Effective communication skills
  • Commitment to ongoing professional development
  • Interpersonal skills
  • Team collaboration
  • Ability to undergo background checks
  • Support for the organization's mission

The Salvation Army provides accommodations for applicants with disabilities during the recruitment process.

We appreciate all applicants; however, only those selected for interviews will be contacted.

Applicants are required to inform their managing supervisor of their intentions prior to submitting their application.