Assistant Manager

21 hours ago


Rimouski, Quebec, Canada L'Equipeur Full time

About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at L'Equipeur. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, leading our B2B Commercial Business function, and driving operational excellence.

Key Responsibilities

  • Lead and develop a high-performing team, focusing on customer service, sales, and operational excellence.
  • Manage the B2B Commercial Business function, including order entry, management, and coaching to ensure accurate and timely ordering and delivery.
  • Provide exceptional omni-channel experiences, including in-store eCommerce sales and fulfillment.
  • Support the customer experience through timely inventory processing and movement.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Deliver performance metrics, process improvement, and Lean techniques.
  • Lead store inventory movement teams and support accuracy.
  • Manage scheduling and follow-up on shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assist in preparation and execution of annual inventories.
  • Follow and ensure compliance of all corporate LP, Cash, and Audit, and OH&S policies and procedures.

Requirements

  • Proven ability to coach, mentor, and develop department teams and store teams.
  • Proven ability to build and manage a daily plan for the department and store.
  • Exceptional communication skills.
  • Excellent organizational skills.
  • Superior training and mentoring skills.
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Fundamental computer skills an asset.

What We Offer

L'Equipeur offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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