Quality Control Laboratory Technician

3 weeks ago

Toronto, Ontario, Canada Florida Crystals ASR Group Full time

OVERVIEW

The Quality Control Laboratory Technician is an integral part of the Florida Crystals / ASR Group Quality Team, reporting directly to the Laboratory Supervisor. This role is primarily focused on executing daily testing protocols, collecting and shipping various samples, maintaining laboratory equipment, and ensuring a proficient laboratory environment along with quality systems.

This is an hourly position requiring 12-hour shift work following a continental shift pattern.

KEY RESPONSIBILITIES

  • Conducts a diverse range of tests, including but not limited to raw sugar, molasses, liquid sugars, and various sugar types.
  • Analyzes and coordinates communications related to Critical Control Points (CCPs) and Critical Quality Points (CQPs).
  • Prepares and manages communications regarding Certificate of Analysis (COA) data.
  • Executes and coordinates laboratory equipment verifications, troubleshooting, and third-party services.
  • Collects, organizes, and ships various samples to external laboratories.
  • Organizes and ships samples for environmental monitoring programs.
  • Manages the organization and shipping of microbiological samples to third-party laboratories.
  • Reviews, updates, and maintains records for data from multiple sources.
  • Facilitates effective communication regarding issues, objectives, and initiatives.
  • Participates in proficiency and round-robin testing assignments.
  • Engages in all quality and Environmental Health and Safety (EHS) training.
  • Promotes and practices Good Manufacturing Practices (GMPs) and safety procedures.
  • Performs additional duties as assigned.

ESSENTIAL SKILLS AND ABILITIES

  • Strong analytical skills to assess complex information and perform root cause analysis.
  • Ability to identify areas for continuous improvement and implement strategies as needed.
  • Proficient in utilizing various information sources and analyzing results.
  • Maintains confidentiality of proprietary business information.
  • Effectively manages time, prioritizing tasks to meet deadlines independently or collaboratively.
  • Capable of managing multiple tasks while upholding quality and accuracy standards.
  • Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, Access, Visio, and PowerPoint.
  • Clear and concise verbal and written communication skills, fostering strong business relationships.
  • Proficient in troubleshooting various laboratory issues.
  • Knowledge of systems management and risk management.
  • Strong planning and scheduling abilities.
  • Excellent problem-solving and analytical thinking skills.

PERSONAL ATTRIBUTES

  • Ability to manage complexity and focus on key objectives while addressing details.
  • Open to change and encourages innovative ideas and suggestions.
  • Understanding of regulatory and compliance requirements in the industry.
  • Ability to work effectively in ambiguous situations and make progress with limited information.
  • Takes accountability for commitments and learns from mistakes.
  • Demonstrates credibility through adherence to core values and reliable service.
  • Knowledge of food industry quality systems and testing procedures.
  • Acts with integrity and follows through on commitments.
  • Strong communication and interpersonal skills, tailoring messages to the audience.
  • Proactive in taking initiative and resolving issues independently.
  • Judgment based on systematic review of relevant facts.
  • Customer-oriented approach in providing high-quality service and support.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • Degree or equivalent from an accredited institution in food science or a related field.
  • A minimum of 2 years of experience in a manufacturing laboratory environment.
  • Proficient in Microsoft applications (Excel, Word, PowerPoint, Access, Visio).
  • Excellent verbal and written communication skills in English.

PREFERRED EXPERIENCE

  • Experience in sugar manufacturing or distribution.
  • Familiarity with SAP systems.

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