Quality Control Laboratory Technician

3 weeks ago

Toronto, Ontario, Canada Florida Crystals ASR Group Full time

OVERVIEW

The Quality Control Laboratory Technician is an integral part of the Florida Crystals / ASR Group Quality Team, reporting directly to the Laboratory Supervisor. This role is essential for executing daily testing protocols, collecting and shipping various samples, maintaining laboratory equipment, and ensuring a proficient laboratory environment and quality systems.

This is an hourly position requiring 12-hour shifts that follow a continental shift pattern.

ROLES & RESPONSIBILITIES

  • Conducts a diverse range of tests including, but not limited to, raw sugar, molasses, liquid sugars, and various sugar types.
  • Analyzes and coordinates communications related to Critical Control Points (CCPs) and Critical Quality Points (CQPs).
  • Prepares and manages communications regarding Certificate of Analysis (COA) data.
  • Performs and coordinates verification of laboratory equipment, troubleshooting, and third-party services.
  • Collects, organizes, and ships various samples to external laboratories.
  • Organizes and ships samples for environmental monitoring programs.
  • Handles microbiological sample collection and shipping to third-party laboratories.
  • Reviews, updates, and maintains records and trends from various data sources.
  • Facilitates effective communication regarding issues, objectives, and initiatives.
  • Participates in proficiency testing and round robin assignments.
  • Engages in all quality and Environmental Health and Safety (EHS) training.
  • Promotes and practices Good Manufacturing Practices (GMPs) and safety protocols.
  • Performs additional duties as assigned.

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES)

  • Ability to analyze complex data and perform root cause analysis.
  • Recognizes opportunities for continuous improvement and implements strategies as assigned.
  • Utilizes various information sources to analyze results effectively.
  • Maintains confidentiality of proprietary business information at all times.
  • Effectively manages time, prioritizing tasks and working independently or collaboratively to meet organizational goals.
  • Handles multiple tasks and projects while upholding quality and accuracy standards.
  • Proficient in Microsoft Office Suite, particularly Excel, Word, Outlook, Access, Visio, and PowerPoint at an advanced level.
  • Communicates clearly and concisely, both verbally and in writing, fostering strong communication across the organization.
  • Demonstrates troubleshooting abilities for various issues.
  • Exhibits skills in Systems Management and Risk Management.
  • Displays effective Planning & Scheduling and Problem-Solving skills.
  • Possesses strong Analytical Thinking capabilities.

PERSONAL ATTRIBUTES

  • Manages Complexity by focusing on key objectives and making timely decisions in ambiguous situations.
  • Embraces Change Management by challenging the status quo and supporting innovative ideas.
  • Understands Regulatory Matters relevant to the area of responsibility.
  • Works effectively with Ambiguity, making progress despite unclear goals.
  • Takes Accountability for commitments and learns from mistakes.
  • Maintains Credibility by adhering to core values and demonstrating technical proficiency.
  • Applies Quality Management principles relevant to food industry quality systems.
  • Acts with Integrity, following through on commitments and understanding company policies.
  • Exhibits strong Communication & Interpersonal Skills, tailoring messages to audience needs.
  • Shows Energy & Initiative by independently resolving issues and exceeding expectations.
  • Utilizes sound Judgment & Decision-Making based on systematic reviews of relevant information.
  • Demonstrates Customer Orientation by providing high-quality service and support.

REQUIRED EDUCATION & WORK EXPERIENCE

  • Degree or equivalent from an accredited institution in food science or a related field.
  • A minimum of 2 years of experience in a manufacturing laboratory environment.
  • Proficient in Microsoft applications (Excel, Word, PowerPoint, Access, Visio).
  • Excellent verbal and written communication skills in English.

PREFERRED EDUCATION & WORK EXPERIENCE

  • Experience in sugar manufacturing or distribution.
  • Familiarity with SAP systems.

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