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Restaurant Operations Manager

2 months ago

ClarenceRockland, Ontario, Canada 2224 Restaurants Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at 2224 Restaurants Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and that customers feel valued and appreciated.
  • Staff Management
    • Train and supervise staff in job duties, sanitation, and safety procedures.
    • Co-ordinate the activities of staff who prepare and portion food.
    • Supervise and check the assembly of trays.
  • Operations
    • Prepare and submit reports on sales, stock, and other key performance indicators.
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Supervision
    • Supervise a team of 3-4 people.
  • Work Environment
    • Work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Work under pressure to meet deadlines and ensure that the restaurant runs smoothly.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Flexibility and adaptability in a fast-paced environment.
About Us

2224 Restaurants Ltd is a dynamic and growing company that is committed to providing exceptional dining experiences to our customers. We are a team of passionate and dedicated individuals who are driven to succeed and who are committed to excellence in everything we do.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.