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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at MR MIKES Steakhouse Casual. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities- Performance Management: Conduct regular performance reviews to assess employee skills and provide constructive feedback for improvement.
- Inventory Management: Organize and manage inventory levels to minimize waste and ensure optimal stock levels.
- Health and Safety: Ensure compliance with all health and safety regulations, maintaining a safe working environment for employees and customers.
- Customer Service: Handle customer complaints and concerns in a professional and courteous manner, providing solutions to resolve issues.
- Operations Management: Plan, coordinate, supervise, control, and assess daily restaurant operations to ensure efficiency and effectiveness.
- Attention to Detail: Maintain strong attention to detail to ensure accuracy and quality in all aspects of restaurant operations.
- Customer-Centric Approach: Demonstrate a customer-centric approach, prioritizing customer satisfaction and ensuring a positive dining experience.
- Collaborative Team Member: Work collaboratively with the management team and staff to achieve common goals and objectives.
- Employer of Choice: MR MIKES Steakhouse Casual is an established employer, committed to providing a positive and supportive work environment.
- Employment Type: Permanent
- Language of Work: English
- Weekly Hours: 35 hours
