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Change and Capability Specialist

2 months ago


Toronto, Ontario, Canada SYSTRA Full time

About SYSTRA Canada

SYSTRA Canada is a leading international consulting and engineering firm, part of the SYSTRA group, a world leader in the design of transport infrastructures. Our company is dedicated to providing innovative transportation solutions, whether for passengers or goods.

We strive to imagine and implement the safest, most efficient, and economical tailor-made transport solutions. Our team of 7500 experts is involved in all phases of transport projects, from preliminary and design studies to construction, testing, commissioning, operation, and maintenance.

Our engineers work with passion to provide people around the world with the opportunity to move freely every day. They are men and women who put all their business expertise and human qualities to work to transform the world through innovative means of transport.

Job Summary

  • We are seeking a change specialist to join our Capability and Change team.
  • Reporting to the High Performance and Change Lead, you will be responsible for planning and executing activities to achieve the change management strategy that enables a complex rail infrastructure enhancement program for our client in Canada.
  • The objective of the High Performance and Change team is to create a collaborative culture with our client and their supply chain through change, that delivers program capability, empowers and encourages innovation.
  • This role reports into MCS but is based at the client premises working with our Corridor Delivery Teams and an assigned Delivery Vice President.

Key Responsibilities

  • Build trusted relationships with key stakeholders within Metrolinx including Program Delivery Teams, key Tier 1 and 2 suppliers where the planned transformation will have the most impact on the GO Expansion Program.
  • Deliver change programs for each of these audiences to: Embed new skills and processes identified by the SMEs in the functional teams, Bridge the gap identified through the maturity assessments across each perspective Roll out general set of improvements required of modern PDTs and Suppliers e.g., health and safety, planning, commercial change, risk Develop the collaborative behaviors required for strong delivery partnerships to be established between client and supply chain.
  • Support the successful rollout and embedding of change initiatives through effective engagement with stakeholders and feedback with recommendations for improvement.
  • Undertake audits to monitor the success of planned and unplanned change processes and plan any remedial work to address shortfalls in embedment.
  • Manage the processes for planned and unplanned changes and deliver a train the trainer program to enable teams to own their transformation.
  • Deliver leadership and management development programs (using coaching, and other collaboration tools such as Core Strengths) to address assessed shortfalls.
  • Support the High Performance and Change Lead to further identify and execute change in the areas where the transformation would have the most impact and to deliver the Program Outcomes in partnership with the Major Program Leadership Team.

Technical Competencies Required

  • Degree level education in Change Management or equivalent industry experience evidencing major change program outcomes.
  • Certified change practitioner in one or more recognised change methodology.

Other Relevant Notes

  • Based in Toronto.
  • Work from Metrolinx offices.