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Restaurant Operations Manager

2 months ago

Nova Scotia, Canada St. Louis Bar & Grill Full time
Job Description

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at St. Louis Bar & Grill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Monitor and manage staff performance to ensure excellent customer service and high-quality food preparation.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Set and manage staff work schedules to ensure optimal coverage and productivity.
  • Supervise and mentor staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Ensure that health and safety regulations are followed at all times.
  • Negotiate with suppliers to secure the best possible deals for food and other supplies.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • 3 years to less than 5 years of experience in a restaurant management role.
  • Permanent employment with a minimum of 40 hours per week.
  • Fluency in English.