Senior Product Designer, Platform

2 months ago


Toronto, Ontario, Canada Loblaw Digital Full time
About the Role

We are seeking a highly skilled Senior Product Designer to join our team at Loblaw Digital. As a Senior Product Designer, you will play a key role in shaping the user experience of our digital products and services.

Key Responsibilities
  • Frame problems and opportunities: You will have access to existing data and research, as well as the mandate to identify when primary research needs to be done to define the problem or opportunity at hand.
  • Interaction design: You will have a grasp of the interplay among words, visuals, space, time, and behaviors of digital user interfaces.
  • Service design: Your role will also offer opportunities to go beyond digital UI to influence the fundamental design of the services we offer to our customers.
  • Facilitate: You will guide workshops and discussions to help colleagues reach a shared understanding of problems and opportunities.
  • Contribute to our design system: You will contribute to and lead the development of our multi-tenant design system.
  • Test & learn: You will design and conduct usability tests on your design ideas, use the findings to refine your ideas, and when appropriate conduct generative research to deepen our understanding of colleague and customer needs.
  • Hand-off: You will create all required design artifacts for our engineers to implement.
  • Measure: You will track the performance of designs post-launch and continue to optimize based on data.
Requirements
  • You will have a strong portfolio that demonstrates your ability to frame problems and opportunities, your approaches to problem solving, and your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
  • You will have experience in building and shipping complex applications or software.
  • You will have experience working in a cross-functional team environment with multiple designers, multiple product managers, multiple stakeholders.
  • You will have experience working with data in collaboration with analysts to query web analytics data and qualitative customer feedback.
About Us

Loblaw Digital is a leading digital commerce company that is part of the Loblaw Companies Limited family. We are committed to creating accessible environments for our colleagues, candidates, and customers. We have a long-standing focus on diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity.



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