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Service Coordination Specialist
3 months ago
About Us: At Petro Service Limited, we are dedicated to delivering exceptional service in our industry. Our commitment stems from the passion, professionalism, and expertise of our employees. We recognize that our workforce is our greatest asset, and we prioritize ongoing education and opportunities for professional development.
Position Overview: We are currently seeking a Dispatcher to enhance our operations in a dynamic work environment.
Key Responsibilities:
- Receive, input, and manage customer service requests efficiently.
- Assign and coordinate tasks with contractors while maintaining communication with field supervisors and external personnel.
- Respond to customer inquiries, ensuring a high standard of customer service.
Work Schedule: This position operates Monday to Friday from 11:00 AM to 7:30 PM.
Qualifications:
- High School diploma or equivalent.
- Experience in facility and contractor management is essential.
- Self-motivated with a positive outlook and high energy.
- Strong interpersonal, organizational, and communication skills.
- Excellent listening abilities and problem-solving capabilities.
- Proven customer service experience.
- Detail-oriented with a focus on meeting deadlines.
- Proficient in Microsoft Office and computer literate.
- A collaborative team player with multitasking abilities.
- Bilingual skills are considered an asset.
Why Work With Us: Petro Service Limited values its employees by providing a stimulating and engaging work atmosphere. We offer competitive compensation packages, comprehensive medical benefits, retirement savings plans, and wellness programs. Additionally, we support the educational aspirations of our employees' dependents through scholarships and foster a culture of teamwork and celebration.
