Dealership General Manager
2 months ago
We are seeking an experienced Automotive Operations Manager to join our team at Trotman Auto Group. As a key member of our leadership team, you will be responsible for leading and collaborating with Sales, Finance, and Fixed Operations departments in a dealership setting.
Key Responsibilities- Develop and implement short and long-term goals for each department team leader and their departments.
- Review departmental forecasts and ensure consistency with annual projections to maintain profitability and growth.
- Monitor daily operations and recommend improved courses of action to improve efficiency and productivity.
- Coordinate regular meetings with team leaders of each department to ensure profitability and efficiency.
- Assist with rectifying any client concerns and escalations that department team leaders are unable to resolve.
- Maintain an enthusiastic attitude to build positive employee experiences.
- Assist with the recruitment of employees when necessary to ensure adequate staffing levels and team cohesion.
- Stay up-to-date with current industry trends to identify opportunities for growth and innovation.
- Follow Health and Safety practices to ensure compliance with relevant regulations and policies.
- Demonstrate behaviours consistent with Trotman Auto Group's Core Values in all interactions with clients, team members, and vendors.
- Comply with Trotman Auto Group policies, along with local, provincial, and federal laws, including those governing the rules of the road.
- Minimum of 3+ years recent dealership experience as a GSM or General Manager supporting sales, finance, and fixed operations departments within a dealership.
- Ability to develop short and long-term goals for department team leaders and their departments and provide regular follow-up meetings.
- Strong analytical skills to review departmental forecasts and ensure consistency with annual projections.
- Keen eye for detail to monitor daily operations and recommend and create improved courses of action where necessary.
- Excellent communication and coordination skills to conduct regular meetings with department team leaders to ensure their profitability and efficiency.
- Ability to assist with rectifying any client concerns and escalations that department team leaders are unable to resolve.
- Positive and enthusiastic attitude to build positive employee attitudes and morale.
- Experience in recruitment and retention of employees.
- Knowledge of current industry trends and best practices.
- Familiarity with provincial and federal WHMIS standards and Health and Safety policies.
- Compliance with Trotman Auto Group policies, along with local, provincial and federal laws including those governing the rules of the road.
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