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Sales and Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, promoting our products, and driving sales growth.
Key Responsibilities- Customer Service: Provide personalized attention to customers, respond to their inquiries, and resolve any issues in a timely and professional manner.
- Product Knowledge: Stay up-to-date on our products, services, and promotions to effectively communicate their value to customers.
- Sales and Merchandising: Maintain a thorough understanding of our product lines, including features, benefits, and pricing, to make informed recommendations to customers.
- Store Operations: Assist with visual merchandising, inventory management, and cash wrap operations to ensure a seamless customer experience.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support as needed.
- Education: High school diploma or equivalent required; 1-2 years of prior retail experience in an apparel, service, or specialty store environment preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
- Competitive Pay: Earn a competitive hourly wage and participate in our team bonus program.
- Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401(k) program.
- Discounts and Perks: Take advantage of exclusive discounts on merchandise, services, and other perks.
At David's Bridal, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome, respected, and empowered to succeed. Join our team and be part of a company that prioritizes customer satisfaction, employee growth, and community involvement.
