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Commercial Mortgage Servicing Specialist

2 months ago


Old Toronto, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly skilled Commercial Mortgage Servicing Specialist to join our team at Accoravillage. As a key member of our commercial lending team, you will be responsible for managing a portfolio of loans to the highest industry standard.

Key Responsibilities
  • Obtain, review, and analyze financial information to ensure loan criteria is valid and compliant with industry standards.
  • Thoroughly review and understand commercial lending, underwriting, and core documents to make sound decisions and recommendations.
  • Manage assigned mortgage portfolio proactively to ensure all required conditions for commercial mortgages are fulfilled to satisfaction of investors and CMHC.
  • Develop and maintain thorough knowledge of mortgage products and functions, including document management, payment processing, statements, holdbacks/reserves, insurance, and annual financial reviews.
  • Adhere to policy and procedures, service levels, and compliance requirements.
  • Assess, review, and provide recommendations for mortgage-related approvals to senior management and investors on financial findings and/or client requests.
  • Effectively interface with borrowers, consultants, investors, and solicitors while maintaining adherence to service levels and policy standards.
  • Monitor ongoing progress draws/holdbacks and ensure mortgage security is valid and legally binding.
  • Mentor and lead by example, demonstrating excellent time management skills and ability to handle high volumes.
  • Recommend and provide process improvements to build efficiencies and enhance the mortgage servicing experience.
  • Organize and prioritize tasks effectively, utilizing strong analytical and problem-solving skills.
Requirements
  • Advanced MS Office skills with emphasis on Word and Excel.
  • Strong communication skills, written and verbal, including confident and assertive telephone manner.
  • Demonstrated ability to work independently and in a team environment.
  • Proven organizational skills and ability to prioritize and multi-task.
  • Strong analytical personality with experience in providing excellent customer service.
  • Team player with ability to perform extra duties as assigned.
  • Post-secondary education and/or equivalent work experience preferred.
  • 3-5 years of experience in Financial Services, Mortgages, preferably in commercial mortgages.
  • Bachelor's Degree in Business Administration, Commerce, or related required.
About Accoravillage

Accoravillage is a leading provider of commercial mortgage lending solutions. We are committed to delivering exceptional service and building long-term relationships with our clients. Our team is dedicated to providing innovative solutions and expert advice to help our clients achieve their financial goals.