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Team Leader in Customer Service

3 months ago

Quesnel, Canada Canadian Tire Corporation Full time

Position Title: Customer Service Operations Supervisor

Company: Canadian Tire Corporation

Job Overview:

  • Guide the team in achieving outstanding customer service excellence
  • Oversee the B2B Commercial Operations, including order processing and management
  • Facilitate a seamless omni-channel experience through in-store eCommerce initiatives
  • Enforce adherence to operational protocols and procedures
  • Coordinate scheduling and execution of operational tasks
  • Assist in the preparation and management of inventory
  • Provide mentorship and training to team members
  • Act as a representative of the brand and inspire team performance
  • Develop and manage departmental and store strategies

Qualifications:

  • Demonstrated capability to coach, mentor, and enhance team performance
  • Outstanding communication and organizational abilities
  • 3-5 years of experience in retail management
  • High energy levels and a strong drive for success

Compensation:

Salary range from $34,800 to $52,200, accompanied by company benefits and bonuses

About the Company:

Canadian Tire Corporation is a prominent retailer in Canada, recognized for its dedication to quality, comfort, and style in workwear and casual apparel. Join our innovative and dynamic team.

Commitment to Diversity and Inclusion:

We are committed to fostering an inclusive workplace where diversity, equity, and inclusion are fundamental values. We welcome candidates from various backgrounds and are dedicated to treating all individuals with respect and dignity.