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Customer Service Manager
2 months ago
We are seeking a highly skilled Sales Supervisor to join our team at 555 Wireless Ltd. as a key member of our retail sales team.
Key Responsibilities- Assign Sales Tasks: Oversee the daily activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
- Merchandise Management: Authorize returns, manage inventory, and maintain a clean and organized store environment.
- Customer Service: Resolve customer complaints, supply shortages, and other issues that may arise.
- Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a retail sales environment
- Language: English
- Work Hours: 30 to 40 hours per week
- Accurate: Attention to detail and ability to maintain accurate records
- Client Focus: Strong customer service skills and ability to build relationships
- Flexibility: Ability to adapt to changing sales environments and priorities
- Organized: Strong organizational skills and ability to manage multiple tasks
- Reliability: Dependable and punctual, with a strong work ethic