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Customer Service Manager

2 months ago


Surrey, British Columbia, Canada 555 Wireless Ltd. Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at 555 Wireless Ltd. as a key member of our retail sales team.

Key Responsibilities
  • Assign Sales Tasks: Oversee the daily activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
  • Merchandise Management: Authorize returns, manage inventory, and maintain a clean and organized store environment.
  • Customer Service: Resolve customer complaints, supply shortages, and other issues that may arise.
  • Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail sales environment
  • Language: English
  • Work Hours: 30 to 40 hours per week
Personal Qualities
  • Accurate: Attention to detail and ability to maintain accurate records
  • Client Focus: Strong customer service skills and ability to build relationships
  • Flexibility: Ability to adapt to changing sales environments and priorities
  • Organized: Strong organizational skills and ability to manage multiple tasks
  • Reliability: Dependable and punctual, with a strong work ethic