Technical Service Representative
3 days ago
At Sani Marc Inc, we are seeking a skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to customers nationwide.
Key Responsibilities:- Act as the primary point of contact for customer calls and provide technical solutions;
- Address customer issues to determine the nature and cause of problems;
- Coordinate with service technicians for interventions if necessary;
- Inform suppliers, customers, and company employees about policies related to warranties and merchandise returns;
- Access a database regarding prices and customers to ensure service efficiency;
- Enter orders into the order management system;
- Check product availability, manage inventories, and coordinate to ensure prompt and efficient deliveries;
- Track orders until delivery and follow up with customers to ensure their satisfaction;
- Be bilingual (French and English), both spoken and written, as the position deals with a fully bilingual clientele;
- Basic skills in mechanics, electromechanics, and electricity;
- Experience as a parts counter clerk or technical advisor (an asset);
- Good communication skills and aptitude for customer service over the phone;
- Good organizational skills, both in work methods and time management;
- Respectful and customer-oriented;
- General knowledge of computer systems (Microsoft Office suite);
- Long Term Disability Insurance
- Dental insurance
- Medical and paramedical expenses insurance
- Life insurance
- Employee discount
- Social activities
- Gifts of recognition of seniority
- Employer's participatory RRSP
- Mobile holidays
- Possibility of advancement
- Dynamic team
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Technical Service Representative
6 days ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Provide technical support to customers via...
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Technical Service Representative
6 days ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Provide technical support to customers via...
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Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Inc Full time{"h2": "Technical Service Representative Position", "p": "At Sani Marc Inc, we are seeking a skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to customers nationwide, addressing issues, and coordinating with service...
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Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Inc Full time{"h2": "Technical Service Representative Position", "p": "At Sani Marc Inc, we are seeking a skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to customers nationwide, addressing issues, and coordinating with service...
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Technical Service Representative
5 days ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Act as the primary point of contact for...
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Act as the primary point of contact for...
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Act as the primary point of contact for...
-
Technical Service Representative
5 days ago
Brossard, Quebec, Canada Sani Marc Full timeTechnical Service Representative Description At Sani Marc, we are seeking a highly skilled Technical Service Representative to join our team. As a key member of our service and equipment director's team, you will be responsible for providing technical solutions to our customers nationwide. Responsibilities * Act as the primary point of contact for...
-
Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions.Assist customers with computer...
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Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions.Assist customers with computer...
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Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and leveraging your technical expertise to drive business success? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions that meet their...
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Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and leveraging your technical expertise to drive business success? We are seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating solutions that meet their...
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Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
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Technical Service Representative
3 days ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating personalized solutions.Assist customers with...
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Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
2 weeks ago
Brossard, Quebec, Canada Sani Marc Full timeAbout the RoleThe Technical Service Representative is a key member of our team at Sani Marc, responsible for providing exceptional customer service and technical support to our clients across Canada.Key ResponsibilitiesAct as the primary point of contact for customer inquiries and provide technical solutions to resolve issues.Investigate customer complaints...
-
Technical Service Representative
1 day ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating personalized solutions.Assist customers with...
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Technical Service Representative
2 days ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating personalized solutions.Assist customers with...
-
Technical Service Representative
1 week ago
Brossard, Quebec, Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.About the Role:Provide technical support to customers by understanding their needs and creating personalized solutions.Assist customers with...