Technical Service Representative

2 months ago


Brossard, Quebec, Canada Best Buy Full time

Are you passionate about delivering exceptional customer experiences and staying up-to-date with the latest technology trends? We're seeking a skilled Technical Service Representative to join our retail team at Best Buy.

About the Role:

  • Provide technical support to customers by understanding their needs and creating personalized solutions.
  • Assist customers with computer setup, diagnostics, and repairs, ensuring a seamless and satisfying experience.
  • Share your passion for technology and product knowledge to drive sales and customer satisfaction.

What We're Looking For:

  • A strong enthusiasm for supporting and assisting customers in a fast-paced retail environment.
  • At least 6 months of experience in a similar role, with a proven track record of delivering excellent customer service.
  • Flexibility to adapt to dynamic situations and prioritize tasks effectively.
  • A commitment to maintaining a safe and inclusive working environment.
  • Excellent communication and interpersonal skills.

Why You'll Love Working with Us:

  • Flexible schedules to accommodate business needs and your personal life.
  • Employee discounts on the latest technology and gadgets.
  • Competitive compensation and benefits package.
  • A diverse and inclusive team environment that values your contributions and growth.
  • Training programs to develop new skills and certifications.

About Best Buy:

As Canada's leading destination for technology, Best Buy is committed to creating an exceptional customer experience. We're recognized as one of Canada's Top 100 Employers and strive to foster a culture of inclusion and recognition.

Grow your career with us and explore opportunities in development roles, such as In-Store Service Agent 2/3 or Team Lead.



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