Bilingual Sales Support Specialist

1 day ago


Mississauga, Ontario, Canada D&H Distributing Co. Full time

About the Role:

We are seeking a highly skilled Sales Support Specialist to join our CA Sales Consumer Department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting our sales team, and driving revenue growth.

Key Responsibilities:

  • Manage a high volume of customer inquiries, providing timely and accurate responses to ensure customer satisfaction.
  • Support the Inside Sales team by learning our sales process and providing assistance as needed.
  • Process customer orders and returns, as well as maintain accurate records in our CRM tool.
  • Develop a strong working knowledge of D&H and vendor programs to create and place orders independently.
  • Provide exceptional customer service, including answering phone calls, emails, and instant messages.

Requirements:

  • Associates Degree or higher education preferred.
  • 1 to 3 years of sales or phone sales experience.
  • Working knowledge of the Microsoft Office suite (Excel, Outlook, Word).

About D&H Distributing Co.:

We are a 105+ year old and growing electronics and technology company that offers competitive pay and great learning opportunities. We promote a collaborative culture, empower our employees, and prioritize sustainable business practices.



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