Patient Scheduling Specialist
1 week ago
Job Summary
We are seeking a highly organized and detail-oriented individual to join our team as a Registration/Booking Clerk. As a key member of our clinical team, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.
Key Responsibilities
- Schedule and book patient appointments using a computerized scheduling system, ensuring accurate and timely appointments.
- Manage patient demographics and ensure accurate and complete information is maintained.
- Perform receptionist and clerical duties, including answering phones, responding to inquiries, and greeting patients and families.
- Assemble and maintain client charts, utilizing appropriate forms and layout in accordance with established procedures.
- Maintain various records, including data entry, collating information, and maintaining log sheets and patient statistics.
- Provide clerical support to the department, including booking meetings, following up on action items, and preparing and submitting expense claims.
- Obtain and return patient charts from Health Records, and obtain health record unit numbers for new patients.
Requirements
- Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
- Ability to keyboard 45 wpm, and knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing, and deal with others effectively.
- Ability to organize work, and operate related equipment.
- Physical ability to carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada, as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
What We Offer
- A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
About Us
PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.
We are committed to equity in our hiring and employment practices, and to creating a diverse workforce and an inclusive and culturally safe environment.
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