Hotel Front Desk Associate

6 days ago


Sudbury, Ontario, Canada Canadiana Motel Full time

{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Canadiana Motel. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing room reservations, and ensuring a smooth guest experience. If you have a passion for hospitality and are looking for a challenging and rewarding role, we encourage you to apply.", "h2": "Key Responsibilities", "ul": [{"li": "Register arriving guests and assign rooms"}, {"li": "Process group arrivals and departures"}, {"li": "Take, cancel and change room reservations"}, {"li": "Provide information on hotel facilities and services"}, {"li": "Provide general information about points of interest in the area"}, {"li": "Process guests' departures, calculate charges and receive payments"}, {"li": "Balance cash and complete balance sheets, cash reports and related forms"}, {"li": "Maintain an inventory of vacancies, reservations and room assignments"}, {"li": "Follow emergency and safety procedures"}, {"li": "Clerical duties (i.e. faxing, filing, photocopying)"}, {"li": "Answer telephone and relay telephone calls and messages"}, {"li": "Assist clients/guests with special needs"}, {"li": "Contact customers to deliver requested wakeup calls"}, {"li": "Perform light housekeeping and cleaning duties"}, {"li": "Provide customer service"}], "h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate or equivalent experience"}, {"li": "Ability to work in a fast-paced environment"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work under pressure and meet deadlines"}, {"li": "Basic computer skills and knowledge of word processing software"}, {"li": "Ability to maintain confidentiality and handle sensitive information"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate"}, {"li": "Free parking available"}, {"li": "Learning/training paid by employer"}, {"li": "On-site amenities"}, {"li": "On-site housing options"}, {"li": "Paid time off (volunteering or personal days)"}, {"li": "Team building opportunities"}, {"li": "Variable or compressed work week"}]



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