Retail Operations Supervisor

4 weeks ago


Fort St John, Canada On The Rocks Liquor Store Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in ensuring the smooth functioning of our liquor store. This position involves overseeing daily operations and managing staff to provide excellent customer service.

Key Responsibilities
  • Staff Supervision: Oversee and guide team members, including apprentices and support staff.
  • Task Assignment: Allocate duties to sales personnel effectively.
  • Recruitment and Training: Facilitate the hiring process and coordinate training sessions for new employees.
  • Inventory Management: Manage merchandise orders and returns efficiently.
  • Schedule Management: Create and maintain work schedules for staff.
  • Reporting: Generate reports on sales performance, inventory, and personnel issues.
  • Issue Resolution: Address customer inquiries, complaints, and supply chain challenges promptly.
Qualifications

Education: Completion of secondary (high) school graduation certificate is required.

Experience: A minimum of 2 years but less than 3 years of relevant experience in a supervisory role is essential.

Diversity and Inclusion Initiatives

We are committed to fostering an inclusive workplace. Our initiatives include:

  • Support for newcomers and refugees through credential recognition and mentorship programs.
  • Diversity training to cultivate a welcoming environment for all employees.
  • Opportunities for Indigenous workers through mentorship and cultural competency training.
Employment Details

Job Type: Permanent

Working Language: English

Hours: 30 to 40 hours per week



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