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Customer Service Representative

2 months ago

Burlington, Ontario, Canada Tim Hortons Full time
About Tim Hortons

As a leader in the quick service industry, Tim Hortons has been serving Canadians their favorite coffee and baked goods for over 55 years. With nearly 4,000 restaurants across the country, we're proud to be a part of the Canadian fabric.

Job Summary

We're seeking a Team Member to join our dayshift team at Tim Hortons. As a Team Member, you'll play a key role in delivering exceptional guest experiences and ensuring our guests leave satisfied.

Key Responsibilities
  • Guest Service: Greet and welcome guests with a smile, sometimes being the first person they see to start their day.
  • Order Taking: Take orders accurately and efficiently, including coffees, Iced Capps, donuts, and more.
  • Food Preparation: Prepare delicious sandwiches and wraps to our guests' specifications.
  • Equipment Operation: Follow Tim Hortons standards and guidelines when operating equipment to ensure quality and safety.
  • Teamwork: Collaborate with colleagues to ensure seamless service and a positive guest experience.
Why Work for Tim Hortons?
  • Flexible Scheduling: Enjoy a range of scheduling options to fit your lifestyle.
  • Scholarship Program: Take advantage of our scholarship program to support your education and career goals.
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment where no two days are the same.
  • Potential for Growth: Develop new skills and take on new challenges to advance your career.

Please note that this role requires the ability to work at least two weekends a month and early morning shifts, including 4:30am, 5am, and 6am starts.