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Department Head

2 months ago

Kitchener, Ontario, Canada 2709725 ONTARIO LTD. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 2709725 ONTARIO LTD. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and manage a team of sales staff, including hiring, training, and performance evaluations.
    • Assign tasks and duties to ensure efficient store operations.
  • Store Operations
    • Oversee the management of store inventory, including ordering and receiving merchandise.
    • Authorize returns and exchanges, ensuring customer satisfaction.
    • Establish and maintain work schedules to meet business needs.
  • Customer Service
    • Ensure exceptional customer service, responding to customer inquiries and resolving issues promptly.
    • Develop and implement strategies to increase customer loyalty and retention.
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales growth and increase brand awareness.
    • Monitor and analyze sales data to inform business decisions.
  • Financial Management
    • Manage store budgets, including forecasting and monitoring expenses.
    • Monitor and analyze financial reports to inform business decisions.
Requirements
  • Education
    • College or equivalent education.
  • Experience
    • Minimum 1-2 years of retail management experience.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to multitask and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
    • Proficient in MS Outlook and spreadsheet software.
What We Offer
  • Competitive Salary
  • Bonus Structure
  • Comprehensive Benefits Package
  • Parking Available
  • Permanent Full-Time Position