Department Head

3 weeks ago


Kitchener, Ontario, Canada Farm Boy Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to join our team at Farm Boy Inc. As a Department Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales goals.

Key Responsibilities
  • Lead a team of retail professionals to achieve sales goals and deliver exceptional customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage inventory, ordering, and merchandising to ensure optimal stock levels and visual appeal.
  • Train and develop team members to improve their skills and knowledge.
  • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Collaborate with other departments to achieve company goals and objectives.
Requirements
  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role.
  • Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
Work Environment

This is a fast-paced retail environment that requires standing and walking for long periods of time. The ability to lift, carry, or handle heavy objects is also required.


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