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Administrative Support Specialist II

3 months ago

Halifax, Nova Scotia, Canada IWK Health Centre Full time
Company: IWK Health

Position ID: 186761
Department: DI Breast Screening Clinic, Diagnostic Services & Maritime Medical Genetics
Employment Type: Permanent Hourly Part-Time (70% FTE)
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $22.894/hour

IWK Health is a prominent academic health sciences center located in Halifax, Nova Scotia, dedicated to providing comprehensive care for children, youth, adults, and families across the Atlantic region. Our team comprises approximately 4000 employees, physicians, volunteers, and learners, all committed to delivering exceptional healthcare services. We emphasize career development through training and mentorship opportunities, recognizing and celebrating the talents of our staff. Our modern facilities and virtual work options align with our values, ensuring access to enhanced benefits and wellness programs.

We are committed to fostering an anti-racist environment and addressing discrimination as we provide care. Our organization operates in Mi'kma'ki, the ancestral territory of the Mi'kmaq people, and we honor the rich histories of Indigenous and African Nova Scotian communities. We strive to create a safe and inclusive workplace that reflects the diversity of the populations we serve. We encourage applications from individuals who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ individuals.

Position Overview

Reporting to the Manager of Breast Imaging and Ultrasound, the Administrative Support Specialist will work autonomously, managing tasks related to the scheduling process for breast imaging services across the province. Key responsibilities include:

  • Coordinating appointment bookings
  • Handling incoming calls
  • Updating client records in the database
  • Performing additional administrative duties as required
Work Schedule

Weekday shifts totaling 7.0 hours, with variability between 0800 and 2000 hours, including occasional Saturday shifts on a rotational basis; total of 49 hours bi-weekly.

Qualifications
  • High School diploma or G.E.D. is required.
  • Preferred completion of an Office Administration, Business, or Secretarial Diploma Program; equivalent education and experience may be considered.
  • At least six months of relevant administrative or secretarial experience is preferred, with a focus on patient registration.
  • Proficient in Windows and Microsoft Office Suite (Word, Excel, Access, etc.), as well as Internet and Database applications.
  • Ability to exercise excellent judgment, diplomacy, and discretion when handling confidential information.
  • Strong time management and problem-solving capabilities.
  • Attention to detail and a commitment to quality and accuracy.
  • Ability to thrive in a fast-paced environment with multiple deadlines.
  • Exceptional organizational, communication (verbal and written), and interpersonal skills.
  • Self-motivated with the ability to work independently with minimal supervision.
  • Familiarity with the NS health care system is advantageous.
  • Flexibility to adapt to changes in shifts and workload demands.
  • Knowledge of Medical Terminology and/or STAR/Millennium is a plus.

Thank you for considering a career with IWK Health. Please note that only applicants selected for an interview will be contacted. If invited to participate in an assessment process, you have the right to request accommodations.

This position is part of the Admin Professionals bargaining unit, and preference will be given to current bargaining unit employees for unionized roles. Successful applicants transitioning between unions or employment statuses should seek clarification regarding their seniority, benefits, and vacation entitlements prior to accepting the position.

An offer of employment is contingent upon the successful completion of all required background checks and verification of credentials.