Client Support Liaison

2 months ago


Edmonton, Alberta, Canada GFL Environmental Full time

About the Role

GFL Environmental is seeking a highly motivated and organized Client Support Liaison to join our Liquids team. As a key member of our team, you will be committed to enhancing GFL client relationships and providing invaluable support to the Sales & Operations team.

Key Responsibilities

  • Act as a liaison between Client, Sales, Operations, and Administration Staff to ensure seamless communication and coordination.
  • Provide exceptional customer service as the first point of contact for all customer service inquiries (new or existing).
  • Update customer information and service lines within our OMS operating system to ensure accuracy and efficiency.
  • Work closely with Dispatch to ensure customer request orders are delivered within expected timelines.
  • Support Operations to ensure changes to collection schedules are communicated to clients in a timely fashion.
  • Ensure all collection services are up to date with customers; adjust service schedule if necessary to maximize customer experience.
  • Follow up with clients to address any service issues or complaints.
  • Actively promote and upsell all service offerings to maximize revenue potential from each client.
  • Participate in sales campaigns to drive revenue growth.
  • Actively prospect potential new clients through leads following and cold calling.
  • Perform other administrative duties as assigned.

Requirements

  • Previous experience in a customer service or sales-focused role is preferred.
  • Previous work experience in the waste and recycling industries would be preferred.
  • Post-secondary education in business administration or a related field.
  • A valid driver's license and access to a reliable vehicle is preferred.

Desired Skills and Abilities

  • Enthusiastic self-starter with a strong work ethic and a proven track record for success.
  • Clean professional image and sense of pride that promotes a positive team spirit.
  • Exceptional customer service skills along with a strong sense of team.
  • Excellent organizational, problem-solving, time management, and negotiation skills.
  • Computer literate with proficient use of enterprise customer database systems.

  • Client Support Liaison

    2 months ago


    Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...


  • Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...


  • Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...

  • Client Support Liaison

    2 months ago


    Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...


  • Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales and Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...


  • Edmonton, Alberta, Canada Learning for life Childcare Ltd Full time

    Administrative Support LiaisonWe are seeking an Administrative Support Liaison to join our team at AB CONSTRUCTION GROUP. As a key member of our administrative team, you will provide exceptional support to our employees and clients. Your primary responsibilities will include determining and establishing office procedures and routines, scheduling and...


  • Edmonton, Alberta, Canada Government of Alberta Full time

    Role OverviewWe are seeking a highly skilled and collaborative individual to join our team as a Specialized Support Liaison. In this role, you will play a critical part in building and maintaining relationships with specialized victim serving organizations, municipalities, and other partners to provide a coordinated system of services to victims of crime...


  • Edmonton, Alberta, Canada Government of Alberta Full time

    Role OverviewWe are seeking a highly skilled and collaborative individual to join our team as a Specialized Support Liaison. In this role, you will play a critical part in building and maintaining relationships with specialized victim serving organizations, municipalities, and other partners to provide a coordinated system of services to victims of crime...


  • Edmonton, Alberta, Canada Government of Alberta Full time

    Role ResponsibilitiesAs a Specialized Support Liaison with the Government of Alberta, you will play a vital role in coordinating a network of specialized victim serving organizations. Your primary objective will be to establish collaborative working relationships within the provincial victim service model.Key Responsibilities:Act as a conduit and liaison...


  • Edmonton, Alberta, Canada LA VIVA HAIR SALON & SPA Full time

    We are seeking a skilled and friendly Beauty Salon Client Liaison to join our team at LA VIVA HAIR SALON & SPA. As a key member of our front desk staff, you will be responsible for greeting clients, providing information, and directing them to the appropriate service areas.The ideal candidate will have excellent communication skills, be organized and...

  • Front Desk Liaison

    1 day ago


    Edmonton, Alberta, Canada MITT BUILDERS LTD.] Full time

    Job SummaryWe are seeking a Front Desk Liaison to join our team at MITT BUILDERS LTD.About the RoleThis is an on-site position that requires the ability to work in a physical location. As a Front Desk Liaison, you will be responsible for interacting with clients and staff, answering inquiries, and providing administrative support.Key...


  • Edmonton, Alberta, Canada JMD 999 LTD. Full time

    About the role: We are seeking a highly skilled Customer Service Liaison to join our team at JMD 999 LTD. The successful candidate will be responsible for acting as a spokesperson for the organization, answering written and oral inquiries, and assisting in the preparation of various materials.Key responsibilities:Act as a liaison between clients and the...


  • Edmonton, Alberta, Canada Weather On Demand Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Liaison Specialist to join our team at Weather On Demand.Key Responsibilities:Schedule and confirm appointments with clients to ensure seamless customer experience.Provide exceptional phone support, responding promptly to client inquiries and resolving issues...


  • Edmonton, Alberta, Canada JMD 999 LTD. Full time

    We are seeking a skilled Customer Service Liaison Representative to join our team at JMD 999 LTD.About the RoleThis role is perfect for individuals who possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. As a Customer Service Liaison Representative, you will be responsible for acting as a...


  • Edmonton, Alberta, Canada GIAN HOMES LTD. Full time

    About this roleWe are seeking a skilled Customer Service Liaison to join our team at JMD 999 LTD. as we continue to grow and expand our services.In this role, you will be the primary point of contact for our clients, providing exceptional support and assistance in a timely and efficient manner.Key responsibilitiesAct as a spokesperson for the organization,...


  • Edmonton, Alberta, Canada Government of Alberta Full time

    Job SummaryThe Government of Alberta is seeking a highly skilled and organized individual to fill the role of Facility and Client Support. This position requires a strong understanding of the hospitality industry, Microsoft Office Suite, and excellent communication skills.Key ResponsibilitiesProvide exceptional support to clients and stakeholders, ensuring...


  • Edmonton, Alberta, Canada Government of Alberta Full time

    Job SummaryThe Government of Alberta is seeking a highly skilled and organized individual to fill the role of Facility and Client Support. This position requires a strong understanding of the hospitality industry, Microsoft Office Suite, and excellent communication skills.Key ResponsibilitiesProvide exceptional support to clients and stakeholders, ensuring...


  • Edmonton, Alberta, Canada AWIN Group of Dealerships Full time

    Job SummaryA Customer Service Liaison is required to provide exceptional customer service to clients and colleagues alike. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage time and meet deadlines.Key Responsibilities• Communicate with clients in a professional and friendly manner•...


  • Edmonton, Alberta, Canada Patrack Au Realty & Management Full time

    Job DescriptionWe are seeking a skilled Customer Service Liaison to join our team at Patrack Au Realty & Management.About the RoleAs a Customer Service Liaison, you will be responsible for providing exceptional customer service to clients and the public.You will greet people, direct them to contacts or service areas, and provide basic information as...


  • Edmonton, Alberta, Canada 311 FLSmidth Ltd. Full time

    **Job Summary**311 FLSmidth Ltd. is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with our clients.**Key Responsibilities:**Develop and maintain long-term relationships with customers to ensure their satisfaction and...