Client Support Liaison

2 months ago

Edmonton, Alberta, Canada GFL Environmental Full time

Job Summary

GFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.

Key Responsibilities

  • Act as a liaison between clients, sales, operations, and administration staff to ensure seamless communication and service delivery.
  • Provide first-point-of-contact support for all customer service inquiries, resolving issues promptly and professionally.
  • Update customer information and service lines within our OMS operating system to ensure accuracy and efficiency.
  • Collaborate with Dispatch to ensure timely delivery of customer requests and adjust collection schedules as needed to maximize customer satisfaction.
  • Support Operations to communicate changes to collection schedules to clients in a timely manner.
  • Ensure all collection services are up-to-date with customers and adjust schedules as necessary to optimize customer experience.
  • Follow up with clients to address any service issues or complaints and provide solutions to resolve them.
  • Actively promote and upsell all service offerings to maximize revenue potential from each client.
  • Participate in sales campaigns to drive revenue growth and actively prospect potential new clients through lead follow-up and cold calling.
  • Perform other administrative duties as assigned.

Requirements

  • Previous experience in a customer service or sales-focused role is preferred.
  • Previous work experience in the automotive or waste and recycling industries would be beneficial.
  • Post-secondary education in business administration or a related field is required.
  • A valid driver's license and access to a reliable vehicle is preferred.

Skills and Abilities

  • Enthusiastic self-starter with a strong work ethic and a proven track record for success.
  • Clean professional image and sense of pride that promotes a positive team spirit.
  • Exceptional customer service skills along with a strong sense of team.
  • Excellent organizational, problem-solving, time management, and negotiation skills.
  • Computer literate with proficient use of enterprise customer database systems.

  • Client Support Liaison

    2 months ago

    Edmonton, Alberta, Canada GFL Environmental Full time

    About the RoleGFL Environmental is seeking a highly motivated and organized Client Support Liaison to join our Liquids team. As a key member of our team, you will be committed to enhancing GFL client relationships and providing invaluable support to the Sales & Operations team.Key ResponsibilitiesAct as a liaison between Client, Sales, Operations, and...

  • Client Support Liaison

    2 months ago

    Edmonton, Alberta, Canada GFL Environmental Full time

    About the RoleGFL Environmental is seeking a highly motivated and organized Client Support Liaison to join our Liquids team. As a key member of our team, you will be committed to enhancing GFL client relationships and providing invaluable support to the Sales & Operations team.Key ResponsibilitiesAct as a liaison between Client, Sales, Operations, and...

  • Client Support Liaison

    1 month ago

    Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...

  • Client Support Liaison

    1 month ago

    Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales & Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...

  • Client Support Liaison

    4 weeks ago

    Edmonton, Alberta, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly motivated and organized Client Support Coordinator to join our Liquids team. As a key member of our team, you will be responsible for enhancing client relationships and providing exceptional support to our Sales and Operations team.Key ResponsibilitiesAct as a liaison between clients, sales, operations, and...

  • Administrative Support Liaison

    6 days ago

    Edmonton, Alberta, Canada Learning for life Childcare Ltd Full time

    Administrative Support LiaisonWe are seeking an Administrative Support Liaison to join our team at AB CONSTRUCTION GROUP. As a key member of our administrative team, you will provide exceptional support to our employees and clients. Your primary responsibilities will include determining and establishing office procedures and routines, scheduling and...

  • Specialized Support Liaison

    4 weeks ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role OverviewWe are seeking a highly skilled and collaborative individual to join our team as a Specialized Support Liaison. In this role, you will play a critical part in building and maintaining relationships with specialized victim serving organizations, municipalities, and other partners to provide a coordinated system of services to victims of crime...

  • Specialized Support Liaison

    4 weeks ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role OverviewWe are seeking a highly skilled and collaborative individual to join our team as a Specialized Support Liaison. In this role, you will play a critical part in building and maintaining relationships with specialized victim serving organizations, municipalities, and other partners to provide a coordinated system of services to victims of crime...

  • Specialized Support Liaison

    3 weeks ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role ResponsibilitiesAs a Specialized Support Liaison with the Government of Alberta, you will play a vital role in coordinating a network of specialized victim serving organizations. Your primary objective will be to establish collaborative working relationships within the provincial victim service model.Key Responsibilities:Act as a conduit and liaison...

  • Beauty Salon Client Liaison

    2 weeks ago

    Edmonton, Alberta, Canada LA VIVA HAIR SALON & SPA Full time

    We are seeking a skilled and friendly Beauty Salon Client Liaison to join our team at LA VIVA HAIR SALON & SPA. As a key member of our front desk staff, you will be responsible for greeting clients, providing information, and directing them to the appropriate service areas.The ideal candidate will have excellent communication skills, be organized and...

  • Front Desk Liaison

    11 hours ago

    Edmonton, Alberta, Canada MITT BUILDERS LTD.] Full time

    Job SummaryWe are seeking a Front Desk Liaison to join our team at MITT BUILDERS LTD.About the RoleThis is an on-site position that requires the ability to work in a physical location. As a Front Desk Liaison, you will be responsible for interacting with clients and staff, answering inquiries, and providing administrative support.Key...

  • Customer Service Liaison

    5 days ago

    Edmonton, Alberta, Canada JMD 999 LTD. Full time

    About the role: We are seeking a highly skilled Customer Service Liaison to join our team at JMD 999 LTD. The successful candidate will be responsible for acting as a spokesperson for the organization, answering written and oral inquiries, and assisting in the preparation of various materials.Key responsibilities:Act as a liaison between clients and the...

  • Customer Service Liaison

    1 week ago

    Edmonton, Alberta, Canada GIAN HOMES LTD. Full time

    About this roleWe are seeking a skilled Customer Service Liaison to join our team at JMD 999 LTD. as we continue to grow and expand our services.In this role, you will be the primary point of contact for our clients, providing exceptional support and assistance in a timely and efficient manner.Key responsibilitiesAct as a spokesperson for the organization,...

  • Facility and Client Liaison

    1 month ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Job SummaryThe Government of Alberta is seeking a highly skilled and organized individual to fill the role of Facility and Client Support. This position requires a strong understanding of the hospitality industry, Microsoft Office Suite, and excellent communication skills.Key ResponsibilitiesProvide exceptional support to clients and stakeholders, ensuring...

  • Facility and Client Liaison

    1 month ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Job SummaryThe Government of Alberta is seeking a highly skilled and organized individual to fill the role of Facility and Client Support. This position requires a strong understanding of the hospitality industry, Microsoft Office Suite, and excellent communication skills.Key ResponsibilitiesProvide exceptional support to clients and stakeholders, ensuring...

  • Customer Service Liaison

    2 weeks ago

    Edmonton, Alberta, Canada AWIN Group of Dealerships Full time

    Job SummaryA Customer Service Liaison is required to provide exceptional customer service to clients and colleagues alike. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively manage time and meet deadlines.Key Responsibilities• Communicate with clients in a professional and friendly manner•...

  • Customer Service Liaison

    2 days ago

    Edmonton, Alberta, Canada Patrack Au Realty & Management Full time

    Job DescriptionWe are seeking a skilled Customer Service Liaison to join our team at Patrack Au Realty & Management.About the RoleAs a Customer Service Liaison, you will be responsible for providing exceptional customer service to clients and the public.You will greet people, direct them to contacts or service areas, and provide basic information as...

  • Customer Service Liaison

    2 months ago

    Edmonton, Alberta, Canada 311 FLSmidth Ltd. Full time

    **Job Summary**311 FLSmidth Ltd. is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with our clients.**Key Responsibilities:**Develop and maintain long-term relationships with customers to ensure their satisfaction and...

  • Customer Service Liaison

    1 month ago

    Edmonton, Alberta, Canada 311 FLSmidth Ltd. Full time

    **Job Summary**311 FLSmidth Ltd. is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with our clients.**Key Responsibilities:**Develop and maintain long-term relationships with customers to ensure their satisfaction and...

  • Sales and Marketing Liaison

    3 weeks ago

    Edmonton, Alberta, Canada Marriott International Full time

    Job SummaryAs a Sales and Marketing Liaison at Marriott International, you will be responsible for handling customer inquiries and serving as the on-property liaison for group sales within the pre-defined peak room parameters. Your primary goal will be to achieve group revenue goals by actively up-selling each business opportunity to maximize revenue...