Current jobs related to Technical Support Analyst - Ottawa, Ontario - Intega IT

  • Technical Support Analyst

    2 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    Job Title: Help Desk Support AnalystJob Summary: beBee Professionals is seeking a Help Desk Support Analyst to join our team in Ottawa. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Key Responsibilities:Provide technical support and assistance to employees and...

  • Senior Business Analyst

    2 months ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystAt Bronson Technical Search, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the analysis of complex business processes and identify...

  • Senior Business Analyst

    2 months ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystAt Bronson Technical Search, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the analysis of complex business processes and identify...

  • Technical Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesProvide technical support to users via phone, email, or in-personResearch and implement...

  • Technical Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesProvide technical support to users via phone, email, or in-personResearch and implement...

  • Senior Business Analyst

    2 months ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystAt Bronson Technical Search, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the analysis of complex business processes and identify...

  • Senior Business Analyst

    2 months ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystAt Bronson Technical Search, we are seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the analysis of complex business processes and identify...

  • Senior Business Analyst

    3 weeks ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystJoin Bronson Technical Search in our mission to deliver exceptional business solutions. We are seeking a highly skilled Senior Business Analyst to lead our consulting engagements and drive business growth.Key ResponsibilitiesLead business process analysis and improvement initiatives to enhance efficiency and effectiveness.Collaborate...

  • Senior Business Analyst

    4 weeks ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Senior Business AnalystJoin Bronson Technical Search in our mission to deliver exceptional business solutions. We are seeking a highly skilled Senior Business Analyst to lead our consulting engagements and drive business growth.Key ResponsibilitiesLead business process analysis and improvement initiatives to enhance efficiency and effectiveness.Collaborate...

  • Technical Support Specialist

    1 week ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job Summary: We are seeking a skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Provide technical support to users via phone, email, or in-personResearch and implement...

  • Technical Support Specialist

    1 month ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesProvide technical support to users via phone, email, or in-personResearch and implement...

  • Technical Support Specialist

    1 month ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesProvide technical support to users via phone, email, or in-personResearch and implement...

  • Senior Business Solutions Analyst

    1 month ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Job Title:Senior Business Solutions AnalystJob Summary:We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Bronson Technical Search. As a Senior Business Solutions Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the...

  • Senior Business Solutions Analyst

    1 month ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Job Title:Senior Business Solutions AnalystJob Summary:We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Bronson Technical Search. As a Senior Business Solutions Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the...

  • Senior Business Solutions Analyst

    1 month ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Job Title:Senior Business Solutions AnalystJob Summary:We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Bronson Technical Search. As a Senior Business Solutions Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the...

  • Senior Business Solutions Analyst

    1 month ago

    Ottawa, Ontario, Canada Bronson Technical Search Full time

    Job Title:Senior Business Solutions AnalystJob Summary:We are seeking a highly skilled Senior Business Solutions Analyst to join our team at Bronson Technical Search. As a Senior Business Solutions Analyst, you will be responsible for analyzing client needs, designing data and technology solutions, and leading project execution.Key Responsibilities:Lead the...

  • Technical Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    We are seeking a skilled Technical Support Analyst to join our team at Veryk Inc. The ideal candidate will have a Bachelor's degree and 2 years of experience in providing technical support to users.Key ResponsibilitiesRespond to user inquiries and resolve technical issues related to computer systems.Consult technical manuals and other resources to implement...

  • Technical Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc. The ideal candidate will have a strong background in technical support and excellent communication skills.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems and softwareResearch and implement solutions to...

  • Technical Support Specialist

    1 month ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc.Key ResponsibilitiesProvide technical assistance to users experiencing difficulties with computer systems and software.Research and implement solutions by consulting user guides, technical manuals, and other documents.Collect, organize, and maintain a...

  • Technical Support Specialist

    1 month ago

    Ottawa, Ontario, Canada Veryk Inc Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Analyst to join our team at Veryk Inc.Key ResponsibilitiesProvide technical assistance to users experiencing difficulties with computer systems and software.Research and implement solutions by consulting user guides, technical manuals, and other documents.Collect, organize, and maintain a...

Technical Support Analyst

3 months ago

Ottawa, Ontario, Canada Intega IT Full time


Intega IT is a specialized IT Support Firm dedicated to delivering exceptional service and support to our partners in the Ottawa area.

This position plays a crucial role within our Service Desk team, offering remote technical assistance and guidance to valued customers. Strong customer service abilities are essential, alongside the capacity to diagnose end-user challenges.

You thrive on challenges and perform well under pressure. Each day presents a chance to explore new technologies, impress our clients, and enhance your skill set.



Your Daily Responsibilities...
  • You will encounter a diverse array of issues, and we will support your learning journey for what you may not yet know.
  • Exceptional organizational skills are required, along with deductive reasoning and logical thinking to identify effective solutions.
  • Respond to incoming calls and requests promptly.
  • Your experience, eagerness to learn, adaptability, and growth mindset will be evident in your communication with both our team and our clients.
  • You are consistently seeking improvement and possess a passion for technology and helping others.

What You Bring to the Table...
  • A minimum of a college diploma in IT or equivalent professional experience.
  • At least 1 year of experience delivering outstanding end-user application and desktop support.
  • Experience with a triaging or prioritization system to assess client issues and their impact.
  • Proven experience with Microsoft desktop operating systems, Active Directory, and Microsoft Exchange.
  • Exceptional communication skills.
  • Understanding the importance of documenting solutions and sharing knowledge with others.
  • Outstanding time management and organizational abilities.
  • A positive, proactive attitude with a knack for creative problem-solving.
  • The ability to multitask effectively.

Preferred Qualifications...
  • A strong interest in technology and the ability to connect issues with solutions.
  • Experience with Office 365, SharePoint, Skype for Business/Microsoft Teams.
  • Familiarity with Linux systems.
  • An understanding of our key IT services.
  • Experience with email archiving, anti-spam, and anti-virus solutions.
  • A grasp of support tools, techniques, and the application of technology in IT service delivery.
  • Bilingual proficiency in French and English is a plus.

Why Choose to Work Here?
  • A vibrant and inclusive corporate culture.
  • Compensation reflective of your contributions.
  • A shared group benefits plan with an RRSP option.
  • Comprehensive on-the-job training and support.
  • A flexible schedule to accommodate your family's needs.

The Ideal Candidate...

If this aligns with your professional aspirations and you possess the skills to impress us, we would be eager to hear from you.

We are an equal opportunity employer and encourage applications from all qualified individuals. Accommodations are available upon request for all candidates participating in the selection process.