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Social Services Case Coordinator

3 months ago

Brantford, Ontario, Canada Canadian Mental Health Association, Brant-Haldimand-Norfolk Branch Full time
Position Overview

The Canadian Mental Health Association, Brant-Haldimand-Norfolk Branch is seeking a dedicated Social Services Case Coordinator to join our team on a temporary basis. This role involves working closely with individuals facing various personal and social challenges.

Key Responsibilities
  • Client Assessment: Conduct individual, family, or group interviews to evaluate clients' situations and identify necessary services.
  • Program Development: Design tailored assistance programs to meet clients' unique needs.
  • Resource Referral: Connect clients with agencies offering financial support, legal assistance, housing solutions, medical care, and other essential services.
  • Interdisciplinary Collaboration: Collaborate with a team of professionals to provide comprehensive support to clients.
  • Advocacy: Represent clients in legal settings or hearings as needed.
  • Documentation: Prepare detailed reports and case histories to track client progress.
  • Needs Assessment: Evaluate clients' eligibility for specific services and assess their skills and development requirements.
  • Crisis Intervention: Provide immediate support during crises, including suicide prevention and conflict resolution.
  • Follow-Up: Conduct ongoing assessments to ensure clients receive the necessary support.
  • Community Engagement: Assist clients with special needs and accompany them to appointments and social events.
Work Environment

This position will involve working in various settings, including community service organizations, social service agencies, and health care facilities. The role requires a valid driver's license and the ability to travel regularly.

Qualifications
  • Education: A Bachelor's degree in a relevant field is required.
  • Experience: Previous experience in a similar role is considered an asset.
  • Certifications: Relevant certifications such as Mental Health First Aid, First Aid, CPR, Non-violent Crisis Intervention, and Applied Suicide Intervention Skills Training are preferred.
Personal Attributes

The ideal candidate will demonstrate strong interpersonal skills, excellent communication abilities, and a client-focused approach. Attributes such as dependability, adaptability, and a commitment to ethical practices are essential for success in this role.

Benefits
  • Health Benefits: Includes dental, vision, and healthcare plans.
  • Financial Benefits: Group insurance, mileage reimbursement, and participation in a Registered Retirement Savings Plan (RRSP) as per collective agreements.