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Food Service Supervisor

2 months ago


Edmonton, Alberta, Canada 2126012 Alberta Ltd. OA ACE Coffee Roasters Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at ACE Coffee Roasters. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of our staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train and Develop Staff: Train our staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to help them improve their performance.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary stock to meet customer demand.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our business decisions.
  • Reporting: Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
  • Scheduling: Establish work schedules for our staff, ensuring that we have adequate coverage during peak periods.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Coffee shop environment.
  • Physical Capabilities: Ability to stand for extended periods.
  • Personal Suitability: Client focus, team player, dependability.
What We Offer
  • Permanent Employment: We offer permanent employment to the right candidate.
  • Language of Work: English.
  • Hours of Work: 40 hours per week.