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Retail Support Specialist

2 months ago


Sherwood Park, Alberta, Canada L'OCA Full time

Become a Part of L'OCA Quality Market: Enrich Every Customer Interaction

Role: Retail Support Specialist

At L'OCA Quality Market, our mission transcends merely providing products; we aim to craft unforgettable experiences, nurture community bonds, and place our customers at the forefront of everything we do. As a Retail Support Specialist, you will play a vital role in actualizing this vision on a daily basis.

Your key responsibilities will encompass:

  • Adapting to various roles - from assisting at the checkout to exploring different departments, each day will present unique opportunities.
  • Serving as the primary contact for customer inquiries, ensuring they depart satisfied with exceptional products.
  • Encouraging collaboration and mutual respect among team members.
  • Upholding the esteemed standards of L'OCA Quality Market, including precise pricing and maintaining a tidy environment.
  • Engaging in team discussions to reinforce our collective values.

We appreciate the following attributes:

  • A willingness to learn and embrace diverse responsibilities.
  • A passion for engaging with customers, enhancing their day.
  • Understanding of store operations and an eye for innovative products.
  • Competence in Microsoft Office and communication platforms.

While prior experience is not essential, a background in retail can be advantageous.

If you are eager to contribute to a meaningful cause, be integral to our operations, and tackle new challenges daily, we are excited to connect with you.

L'OCA Quality Market is an expanding specialty food retailer in Canada, dedicated to delivering outstanding food experiences. Our core values - Quality, Scratch, Theatre, Service, and Love - shape our commitment to providing artisanal products and exceptional service. We prioritize sourcing local and Canadian goods while fostering positive transformations in the food sector. Join us as we broaden our reach across western Canada.