Retail Sales Representative

2 days ago

Sherwood Park, Alberta, Canada Rogers Full time
Customer Experience Specialist

About the Role
Rogers is at the heart of our success, and our retail team is the welcoming spirit of our company. We represent a collaborative and approachable environment where our team members can bring their whole selves to work. As a Customer Experience Specialist, you will be an outgoing and approachable individual who understands how our products and services fit into everyday life and can show customers how that technology can enhance and simplify their lives.

Key Responsibilities
Enhance the retail experience in our stores by providing best-in-class service and value-added solutions to our customers. Promote Rogers & Fido brands, including Rogers Mastercard. Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging. Participate in community events and outreach efforts to support local small businesses. Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals.

What's in it for you
Competitive compensation plus commissions. One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada. Mental Health and Support benefits - 100% coverage. Employee and Family Assistance Program benefits. Employee discounts that can offer up to 50% off our Rogers & Fido products and services. A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work. A flexible schedule, including evenings & weekends (Min 20 hours/week). Career growth and development opportunities.

Requirements
You are great with people and are passionate about delivering an exceptional customer experience. You love being part of a team and are a great collaborator. You are excited and inspired by technology. You meet the minimum age of majority in your province. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity with us.

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