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Lead Front End Coordinator

3 months ago

Edmonton, Alberta, Canada Q Nails Full time
Position Overview

The Front End Supervisor at Q Nails plays a crucial role in ensuring smooth operations at the retail front. This position involves overseeing daily activities and managing staff to enhance customer satisfaction and operational efficiency.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and supervise their activities to ensure optimal performance.
  • Financial Oversight: Authorize payments and manage returns of merchandise effectively.
  • Inventory Control: Organize and maintain stock levels to meet customer demand.
  • Scheduling: Establish work schedules that align with business needs.
  • Reporting: Prepare detailed reports on sales performance, inventory, and personnel matters.
  • Issue Resolution: Address customer inquiries, complaints, and supply shortages promptly.
Supervisory Scope

This role involves supervising a team of 1 to 4 employees, fostering a collaborative work environment.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 2 years of relevant experience in a supervisory role.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English.
  • Work Hours: Flexible hours ranging from 30 to 40 hours per week.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Highly organized and reliable.
  • A true team player, committed to fostering a positive work environment.