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Sr. Learning Management Systems Administrator

2 months ago

Morrisville, Canada Lenovo Full time

We are a global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, we have built on our success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with our world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more, visit our website and read about the latest news via our news hub.

Job Summary

We are seeking a highly skilled Sr. Learning Management Systems Administrator to join our team. The successful candidate will be responsible for creating and maintaining all LMS element functionality, including content integrations and creation, creating classes, building assignments, researching databases for information.

Key Responsibilities
  • LMS Administration
    • Create and maintain all LMS element functionality, including content integrations and creation.
    • Creates, maintains, and updates configuration of learning content in the system.
    • Shares responsibility for testing learning object functionality in the LMS.
    • Inputs data and performs quality control of data input by other training staff.
    • Serve as a subject matter expert and advisor on LMS functionality and processes, as well as providing LMS support and enhancing the LMS user experience.
  • Technology Support
    • Provide end-user troubleshooting, issue remediation, technology request assistance, and escalation management.
    • Monitor reoccurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements.
  • Data Management
    • Approve user logins as needed and assign user permissions and roles.
    • Create and manage user organizational unit structures including the creation of user groups.
    • Manage inbound and outbound user data feed between Workday, CORNERSTONE SBX and Skillsoft Percipio.
  • Reporting and Analytics
    • Develop complex reports using both out-of-box tools, and enterprise reporting tools.
    • Develop and update standardized tools and reporting for ongoing access to learning information; generate standard and custom reports.
    • Maintain accurate data and records and analyze reporting data; recommend strategic direction to Learning team, HR Partners & internal clients.
  • Specialized Projects
    • Leads Cornerstone SBX projects, enhancements, and system upgrades.
    • Develop complex solutions that extend and enhance system functionality. This would include system integrations, bulk data import/export operations, custom reports, etc. Solutions might also require functional workarounds within the system – so a deep functional knowledge of LMS features is expected.
  • Training and Development
    • Delivers LMS training to appropriate audiences; evangelizes the content library & LMS capabilities to Business groups to increase utilization.
    • Writes desk procedures and quality work instructions.
Requirements

We are looking for a candidate with the following qualifications:

  • Basic Requirements:
    • 5+ years of Learning Management Systems administration experience is required.
    • Experience with Workday LMS is required.
  • Preferred Qualifications:
    • Aptitude to learn software and applications.
    • Detailed oriented with analytical thinking ability.
    • Superior organizational skills.
    • Ability to work independently and in a global team setting, while managing competing priorities.
    • Demonstrates excellent people skills for working with both technical staff, executives, and end users.
    • Bachelor's degree in Education Technology, Education Administration, Instructional Design, or a related field is preferred.
    • Experience with Smartsheet is preferred.
    • Knowledge of design software and editing tools (e.g. Articulate, Camtasia, Captivate) is preferred.
    • Some knowledge of HTML, SharePoint, JavaScript is also beneficial.
Location

This position is based in Morrisville, but US remote may also be considered.

Compensation

The base salary budgeted range for this position is $90k - 130K. Individuals may also be considered for bonus and/or commission. Our various benefits can be found on our website.