Customer Service Representative

12 hours ago


Halifax, Nova Scotia, Canada MCI Careers Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Handle inbound customer inquiries and resolve issues in a timely and professional manner
  • Utilize systems and technology to complete account management tasks
  • Provide quality products and services to customers
  • Work collaboratively with internal teams to achieve business objectives
Requirements:
  • High school diploma or equivalent required
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive compensation package
  • Professional development opportunities
  • Casual dress code
  • Regular reviews and raises based on performance
  • Paid time off and holidays
  • Paid training opportunities
About MCI Careers:

MCI Careers is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to providing exceptional customer service and support to our clients, and we are seeking a highly motivated and customer-focused individual to join our team.



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