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Customer Service Representative

2 months ago


Courtenay, British Columbia, Canada Savers Value Village Full time

About Us

Savers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Business Model

We operate a unique business model that redirects billions of pounds of used items away from landfills and onto our store racks and shelves for reuse. We purchase these items directly from local nonprofit organizations, providing them with valuable funding for their community-based programs and services.

Our Team

We're a purpose-driven company with a diverse team of over 22,000 team members who share our passion for reuse and sustainability. We're committed to creating an awesome experience for our customers, donors, and team members.

What You'll Do

  • Provide exceptional customer service to our customers, ensuring they have an enjoyable shopping experience.
  • Work collaboratively with our team to create a welcoming and inclusive store environment.
  • Process donations and maintain a clean and organized store.
  • Participate in visual merchandising and inventory management to ensure our stores are visually appealing and well-stocked.

What We Offer

  • Comprehensive onboarding and training to ensure your success in your role.
  • A competitive compensation package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan with a generous company matching provision.
  • A range of mental health services to support your well-being.
  • Paid time off for leisure or other hobbies.