Travel Assistance Claims Specialist
1 month ago
At Zurich Insurance Company, we're committed to protecting our customers and their loved ones. As a Travel Assistance Claims Specialist, you'll play a vital role in ensuring that our customers receive the support they need when they're abroad.
Key Responsibilities:- Open claims based on notifications received from our clients for cost containment.
- Update clients accordingly, maintaining strict communication with Cover-More AU and WTP UK.
- Identify and resolve problems by referring to policies, procedures, and standards to ensure consistency and quality of solutions.
- Provide regular progress updates to our clients on how we are achieving cost containment.
- Proven customer service experience, effectively managing inbound and outbound phone calls.
- Excellent verbal and written communication skills, including drafting emails and faxes.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Strong problem-solving skills to address and resolve issues efficiently.
- Bachelor's Degree or High School diploma.
- Experience in claims or claims administration (preferred).
- Proficient in a second language, particularly Spanish (preferred).
- A comprehensive onboarding program and ongoing professional development opportunities.
- A supportive work environment that encourages growth and career advancement.
- A competitive medical insurance package and pension contributions.
- Regular vacation leave, along with anniversary leave, volunteer leave, and a comprehensive paid parental leave scheme.
We're a global company with a diverse and inclusive culture. We value optimism, caring, togetherness, reliability, and determination. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.
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Travel Assistance Claims Specialist
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Toronto, Ontario, Canada Zurich Insurance Company Full timeJob Title: Travel Assistance Claims SpecialistWe are seeking a highly skilled Travel Assistance Claims Specialist to join our team at Zurich Insurance Company. As a Travel Assistance Claims Specialist, you will be responsible for managing claims related to travel assistance, ensuring timely and efficient resolution of issues.Key Responsibilities:Open claims...
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Travel Assistance Claims Specialist
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Toronto, Ontario, Canada Zurich Insurance Company Full timeJob Title: Travel Assistance Claims SpecialistAt Zurich Insurance Company, we're committed to protecting our customers and their loved ones. As a Travel Assistance Claims Specialist, you'll play a vital role in ensuring that our customers receive the support they need when they're abroad.Key Responsibilities:Process and manage travel assistance claims in a...
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Travel Assistance Claims Specialist
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Toronto, Ontario, Canada Zurich Insurance Company Full timeJob Title: Travel Assistance Claims SpecialistAt Zurich Insurance Company, we're committed to protecting our customers and their loved ones. As a Travel Assistance Claims Specialist, you'll play a vital role in ensuring that our customers receive the support they need when they're abroad.Key Responsibilities:Process and manage travel assistance claims in a...
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Toronto, Ontario, Canada Zurich Insurance Company Full timeJob Title: Travel Assistance Claims SpecialistAt Zurich Insurance Company, we're committed to protecting our customers and their loved ones. As a Travel Assistance Claims Specialist, you'll play a vital role in ensuring that our customers receive the support they need when they're abroad.Key Responsibilities:Open claims based on notifications received from...
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Travel Assistance Claims Specialist
3 weeks ago
Toronto, Ontario, Canada Zurich Insurance Company Full timeJob Title: Travel Assistance Claims SpecialistAt Zurich Insurance Company, we're committed to protecting our customers and their loved ones. As a Travel Assistance Claims Specialist, you'll play a vital role in ensuring that our customers receive the support they need when they're abroad.Key Responsibilities:Open claims based on notifications received from...
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