Process Improvement Specialist

1 week ago

Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time
About the Role

The Process Improvement Specialist is responsible for leading impactful change initiatives under Nova Scotia Health and IWK Health's continuous improvement mandate. Working in a project-based model, the Specialist leverages LEAN and other continuous improvement methodologies to lead, organize, coordinate, and implement complex and high-risk process improvement and change management plans.

Key Responsibilities
  • Lead project work and provide analytical expertise to identify problems and propose solutions to enhance Nova Scotia Health and IWK Health processes and patient care.
  • Collaborate with other project support teams, such as Transformation, Facilities, Performance Analytics, and Information Technology, as required.
  • Advance both organization-wide and local team continuous improvement projects.
Requirements
  • Undergraduate degree in Health Services Administration, Health Information Management, Business Administration, or Industrial Engineering.
  • Minimum three (3) years' experience leading continuous improvement-related projects.
  • Master's degree in a related field is an asset, and may be considered as equivalent experience.
  • Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification is considered an asset.
  • Comprehensive knowledge of program planning and strategic planning.
  • Excellent word processing, spreadsheet, relational database, visual management software, project management software, and simulation modeling software skills.
  • High level of LEAN, project management, and change management expertise.
  • Excellent team building and management of group processes skills.
  • Excellent presentation communication skills (written and verbal) required.
  • Excellent interpersonal and facilitation skills.
  • High level of initiative, patience, prioritization, and organizational ability skills.
About Nova Scotia Health and IWK Health

Nova Scotia Health and IWK Health is a proud employer of choice, offering a supportive and inclusive work environment. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs.

Why Work with Us?
  • We promote an anti-racist environment and call out discrimination as we work and provide care.
  • We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

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