Claims Investigator

4 weeks ago


Vaughan, Ontario, Canada CAA Club Group Full time

Position Details

What You Will Do

  • Conduct thorough investigations, including gathering statements, inspecting scenes, and canvassing neighborhoods, to identify potential claims and liabilities.
  • Evaluate the extent of liability and potential subrogation exposures, and provide recommendations for resolution.
  • Prepare and present reports to leadership on denied claims and escalated situations, highlighting key findings and recommendations.
  • Collaborate with vendors, experts, and other departments to ensure accurate and timely claims handling.
  • Develop and maintain clear, concise documentation of all conversations and file activity.
  • Communicate effectively with other departments, including Underwriting, CAD, and Claims, to ensure seamless claims handling.

Who You Are

  • Post-secondary education in a relevant field.
  • Minimum of 3 years of experience in a similar role, with a strong understanding of property and casualty claims.
  • Proven experience in high-level claims handling, with a focus on investigation and resolution.
  • Strong customer service skills, with the ability to communicate effectively with stakeholders.
  • Excellent analytical and problem-solving skills, with the ability to make informed decisions.
  • Strong working knowledge of Microsoft Office Suite, with the ability to create clear, concise reports and presentations.

What's in it for you:

  • Competitive salary and annual bonuses.
  • 3 weeks' vacation and flexible benefit plan.
  • Defined Contribution Pension and Complimentary CAA Membership.

As a valued member of our team, you will be expected to maintain the highest level of professionalism and confidentiality, while upholding the values of our organization.


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